Offer summary
Qualifications:
Fluent in Ukrainian, Intermediate English proficiency, 1 year of customer service/sales experience, PC skills (Word, Excel, etc.), Ability to work night shifts.Key responsabilities:
- Communicate with VIP clients via various channels
- Analyze customer complaints and suggestions
- Create individualized activation plans for customers
- Monitor client activity and perform daily analysis
- Work on increasing deposits/turnovers of VIP clients