Product Solution Manager

Dragonboat is the AI powered product operating platform for tech leaders and their teams to strategize, prioritize, deliver, and improve products that drive business results.

Dragonboat is a venture-backed, fast-growing SaaS startup making a splash in product management with a game-changing solution. We’re remote first company teams in Portugal and the US, supporting a diverse global customer base ranging from mid-size startups to unicorns and Global 1000.

Our team shares a passion for building excellent products and delivering exceptional value to our customers. Join us in building a fantastic company together.

We are hiring a Product Solution Manager as part of the Dragonboat Product team with a focus to educate, demo, onboard and guide Dragonboat product adoption for customers to achieve value quickly and incrementally.

This is a cross functional role and partners very closely with the customer success team, sales team and other revenue teams.

Responsibilities

• Demo and guide customers on how to set up, configure and use Dragonboat products throughout their product operating model to achieve value, supporting sales, CSM / relationship manager

• As needed, effectively guide our customers on best practices around product operations, product portfolio management, OKRs and change management to speed up adoption and customer time to value. This may be done per customer or in webinar, community format

• As part of the product team, monitor the success of onboarding and adoption to strategize adoption (Customer Engagement) roadmaps that maximize overall outcomes

• As part of the product team, working with sales, success and support to strategize and prioritize feature enhancements. 

• Drive continuous process improvement for efficiency and quality of product onboarding, adoption and general product operating process.

• 5+ year of experience in product management, product operations, program management or similar areas. 

• Strong experience in Product portfolio management, product ops, change management

• Strong experience in agile product program management, PDLC

• Client management/ consulting/ customer facing experience

• Proficient knowledge of common task tools, e.g. Jira, Azure Dev ops, Rally, etc. 

• Effectively communication and presentation skills at both exec level and team level

• Excellent time management and being able to handle multiple deadlines simultaneously

• Outcome focused approach in planning/ prioritizing work

• Adaptable, thrive in fast paced environment

• Team player, curious learner, proactive 

Perks

• Remote native company
• Salary range: $100,000 - $150,000, plus performance based bonus *
• Stock options
• Medical, dental, vision insurance with 100% premium for the employee paid by the company
• 401k matching program (US)

* Salary range are dependent upon many factors, including experience, skill level, and relevant past roles