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Sales and Customer Service Assistant for Virtual Coworker (Home Based Part Time)

Remote: 
Full Remote
Contract: 
Work from: 
California (USA), United States

Offer summary

Key responsabilities:

  • Regularly check in with clients.
  • Handle customer service questions confidently over the phone.
  • Take client calls when Account Manager is unavailable.
  • Manage texting, emailing, and follow-up communications.
  • Assist with live chat and provide administrative support.
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Virtual Coworker Scaleup https://virtualcoworker.com/
201 - 500 Employees
See more Virtual Coworker offers

Job description

  • Client Check-ins: Regularly check in with clients to ensure their needs are met and address any concerns.
  • Customer Service: Handle customer service questions confidently and professionally, primarily over the phone.
  • Client Calls: Take client calls when the Account Manager is out of the office.
  • Communication: Manage texting, emailing, and follow-up communications.
  • Live Chat Assistance: Assist with the live chat feature to answer customer questions in real-time.
  • Administrative Support: Assist with other administrative activities such as maintaining Google Sheet trackers and creating presentations and spreadsheets.
  • Other Duties: Perform additional tasks as needed to support the Account Manager in their daily activities


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Google Sheets
  • Spreadsheets
  • Communication
  • Customer Service

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