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Client Check-ins: Regularly check in with clients to ensure their needs are met and address any concerns.
Customer Service: Handle customer service questions confidently and professionally, primarily over the phone.
Client Calls: Take client calls when the Account Manager is out of the office.
Communication: Manage texting, emailing, and follow-up communications.
Live Chat Assistance: Assist with the live chat feature to answer customer questions in real-time.
Administrative Support: Assist with other administrative activities such as maintaining Google Sheet trackers and creating presentations and spreadsheets.
Other Duties: Perform additional tasks as needed to support the Account Manager in their daily activities
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.
Associate Sales Representative, Acute Care (Northeast Region)
Associate Sales Representative, Acute Care (Northeast Region)
Today
Baxter International Inc.
Full time
52 - 132K
Remote: United States, Connecticut (USA), Maine (USA), Massachusetts (USA), New Hampshire (USA), New Jersey (USA), New York (USA), Pennsylvania (USA), Rhode Island (USA), Vermont (USA)