Sr. Manager, Product Management - Collision Repair Network - Remote within the U.S.

OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow.

Job Summary

Manages, directs, and oversees product management operations for the Collision Repair Network (CRN) team. Builds and manages the product roadmap that addresses market needs and opportunities to support OEC’s goals and strategies. Manages senior and mid-level product professionals, and coaches the team for continual success.

Key Responsibilities

• Manages and leads the CRN Product Team. Sets individual team goals and expectations. Provides ongoing coaching and feedback, completes formal assessments on performance, and addresses and documents performance issues as appropriate. Ensures clarity on priorities and timelines and that work activities are aligned with strategic goals communicated by senior leadership. Helps team members with solving for complex and/or escalated issues, and removes roadblocks as needed.
• Promotes individual and team learning and growth and supports the upward mobility of team members.
• Analyzes market data and works with third parties and customers, including national accounts, to identify needs and define new product opportunities. Maintains detailed knowledge of market conditions, competing products, and customers.
• Defines the product roadmap, manages budget, success criteria, adhering to the Product Lifecycle, and sets expectations with all relevant stakeholders.
• Builds CRN-related product line strategy and execution plan to deliver on financial and customer commitments, collaborating cross-functionally at all levels of the organization, to include product development, marketing, and sales.
• Designs product packaging, pricing, and name to distinguish product line(s) from other OEC products in line with the product’s value proposition.
• Creates and delivers presentations at speaking engagements to drive customer awareness of product capabilities and new customer initiatives.
• Develops and manages relationships with Original Equipment Manufacturers (OEMs), third parties, and other external industry professionals, and is seen as a trusted advisor and subject matter expert for the product line(s).
• Maintains a solid understanding of the competitive landscape, OEC solutions and strategy, and customer needs; develops product line strategy based on those dynamics.
• Assumes profit & loss responsibility, including effective management of investment agenda and return of investment.
• Recruits, hires, and onboards new team members. Ensures newly hired employees have the tools, knowledge and information needed to be successful at OEC.
• Partners with department leadership in managing the department budget(s). Develops budget recommendations and proposals. Participates in forecasting and budgeting activities.
  
  

Education

A bachelor’s degree from an accredited college or university is required, with a focus in marketing, product management, business or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.

Experience

At least 10 years of progressively responsible experience in a product development environment managing large scale projects and implementations, product roadmap definition and execution, as well as service-offering execution and change management experience. Knowledge of Agile frameworks, plus at least 3 years of prior management experience with responsibility for leading a team of direct reports is also required. Experience within the Automotive Collision industry coupled with Software as a Service (SaaS) experience is highly desired.

Must also be able to demonstrate the following skills and abilities:

• Ability to lead diverse teams and create an engaging and positive culture that motivates and empowers others to do great work.
• Engaging presentation skills with the ability to effectively speak to and interact with various sizes/types of audiences in a professional and easy to understand manner.
• Able to maintain detailed knowledge of Collision market conditions, competing products/services, and customers.
• Strong business acumen with a future-oriented perspective to ensure the department is positioned for ongoing success.
• Excellent communication skills and can tailor messaging to a specific audience or call to action.
• Ability to manage and lead at a tactical level with direct reports, and a strategic level with OEC leadership.
• Sound business judgement and strong critical thinking skills, with the ability to generate creative and resourceful solutions to solve complex/global business challenges.
• Flexible and adaptable approach to work and can support direct reports with adjusting to shifts in priorities as the needs of the business change.
• A proactive and results-oriented leadership approach, and able to drive strong business results through delegation and the efforts of the team.
  
  

Travel

• Travel for this position is occasionally required to visit customers and attend industry-related events and is anticipated to be approximately 10-20% of the time.
  
  

What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry.

OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

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