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Merchandise Operations Specialist

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Post-secondary education, 3-5 years of retail office experience, Process improvement/project management experience, Proficiency in Microsoft Office suite, Bilingualism in French and English is a plus.

Key responsabilities:

  • Support strategic initiatives for operations
  • Document and analyze Merch Team processes
  • Lead process improvement projects
  • Coordinate system activities for merchandise operations
  • Provide administrative support to Buying Team and suppliers
Giant Tiger logo
Giant Tiger Retail (Super / Hypermarket) XLarge https://www.gianttiger.com/
5001 - 10000 Employees
See more Giant Tiger offers

Job description

Compensation Grade:

Grade 4

Job Description:

Who We Are:

We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

About The Role:
The Merchandise Operations Specialist provides consistent support of key activities in merchandise operations to help ensure smooth running of processes and tools. Maintain system activities to ensure that the day-to-day business standards and processes are upheld. Merchandise Operations project management lead for strategic process improvement projects that ensures the merchant team successfully delivers product lines on-time, on budget and on strategy collaboratively with other cross-functional teams.

What Giant Tiger Brings;

  • Work Your Way! Hybrid work arrangement;

  • Annual Profit-Sharing Program & Incentive Plan

  • Health/Dental/Vision Benefits as of day 1

  • Store Discount

  • LinkedIn Learning Subscription;

  • Parental Top Up Program

  • Employee Tuition Reimbursement Program;

  • Bursary Program for children of employees

  • Ottawa Home Office features: 24/7 gym, parking and cafeteria


What You’ll be Doing:
  • Support the Manager, Merch Ops/Process Improvement in developing and implementing strategic initiatives that improve Buying & Sourcing's operations to deliver on strategy

  • Document and analyze business processes and procedures within the Merchandising Team.

  • Identify process improvement opportunities within Merchandising and lead the projects including prioritization of opportunities, stakeholder analysis, recommendations, documentation, training and implementation.

  • Coordinate and maintain the system activities and requests related to SG & HG merchandise operations to ensure that the day-to-day business standards and processes are documented and upheld

  • Maintain system administrator tasks such setting up user groups and access policies, maintaining master lists. Coordinating new trend uploads (AS400) and create/maintain NRF Codes, Size & Colour

  • Provide administrative support between Buying Team, Vendors and Nominated Suppliers regarding labels - including resolving PO issues, expedition of price/tickets, resolve internal or external questions about process, in stock levels etc.

  • Coordinate private brand labels & hangtags invoicing between nominated suppliers and vendors, coordinate resolution of claims
     

What You’ll Bring:
  • Post-secondary education

  • 3-5 years work experience in an office role working for a retail company

  • Process improvement and/or project management experience

  • Excellent time management, organizational and prioritization skills

  • Strong problem-solving skills and competence for continuous learning

  • Demonstrable attention to detail and values data integrity

  • Strong communication skills

  • Ability to work independently and balance multiple priorities simultaneously to meet company deadlines

  • Excellent interpersonal, verbal and written communication skills with the ability to lead cross-functional projects

  • Proficiency with Microsoft Office suite of products (Outlook, Teams, Excel)

  • Systems experience with AS400 (JDA), PLM, BI or similar software applications

  • Bilingualism in French and English is considered an asset

Job Requisition:

JR124663

Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

Are you are interested in this position but don’t yet meet all the criteria? We want you to apply anyway!

During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture.

If you require accommodation during your pursuit of a role at Giant Tiger please contact careers@gianttiger.com.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Retail (Super / Hypermarket)
Spoken language(s):
EnglishEnglishFrench
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Office
  • Problem Solving
  • Non-Verbal Communication
  • Time Management
  • Organizational Skills
  • Detail Oriented
  • Verbal Communication Skills
  • Social Skills

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