Remote Education Manager | Success Specialist

Job Overview

Join our mission-driven organization as a part-time Education Success Manager, where you will have the opportunity to positively influence the experiences of teachers and students. If you possess a passion for education and thrive in a structured setting, we invite you to explore this rewarding remote position.

Key Responsibilities

• Onboard New Schools and Educators: Facilitate the onboarding journey for new schools and teachers by providing clear guidance and supportive assistance.
• Conduct Virtual Engagements: Engage with school administrators and educators through video or phone calls to comprehend their needs and provide tailored support.
• Advocate for Our Platform: Deliver comprehensive training and resources to empower educators in effectively utilizing our platform.
• Address Inquiries: Respond promptly to questions from schools and educators via phone and email, ensuring timely and effective support.
• Nurture Relationships: Proactively maintain communication with schools and educators to guarantee their satisfaction and address any concerns.
• Contribute to Continuous Improvement: Relay feedback to the team to refine the onboarding process and enhance platform usability.
  
  

Required Skills

• Exceptional communication, interpersonal, and presentation abilities.
• Strong organizational skills and effective time management.
• Proficiency in technological tools and online platforms.
• Ability to build rapport and provide exceptional support.
• Previous experience in customer-facing or education-related roles.
  
  

Qualifications

• A Bachelor's degree or relevant experience in education or customer service.
• Experience in a customer-facing or education-related position is preferred.
  
  

Career Growth Opportunities

This role presents a valuable opportunity to gain expertise in onboarding, training, and customer support, with the potential for transition into a permanent position based on demonstrated performance.

Company Culture And Values

As a part of a mission-focused organization, we are committed to transforming the education landscape and creating impactful experiences for both educators and students. Our team thrives in a collaborative environment that values diversity and inclusion.

Compensation And Benefits

This part-time position requires a commitment of 20-25 hours per week, offering a competitive hourly rate of $16. Enjoy the flexibility of working from anywhere while contributing to a meaningful cause.

Employment Type: Full-Time