Head of Global Service Delivery

Moving to a new country is as easy as booking a flight!

Jobbatical is using AI and automation to make the employee visa and relocation process faster and less expensive, so businesses can hire whoever they want, from wherever they want. Jobbatical today is the go-to immigration and relocation partner for tech startups and traditional companies alike. Our team is on a mission to make moving to a new country as easy as booking a flight. The best way to do that is by making the hardest part of relocating to another country – immigration – ridiculously easy. 

We help clients like N26, Pipedrive, and Travelperk to relocate people to 30+ countries and are backed by some of the best investors in the world including Union Square Ventures, Inventure, Karma VC, Swiss Post Ventures, et al.

Are you a strategic leader with a passion for global operations and scaling teams across borders?

We're seeking a Head of Global Service Delivery to drive the day-to-day management of our Global Mobility teams and spearhead our rapid expansion into new countries. In this pivotal role, you’ll not only gain a deep understanding of our cutting-edge global mobility product but also take ownership of building and scaling processes, becoming the operational leader behind our tech-enabled services business. If you're ready to lead with impact and thrive in a fast-paced, international environment, we want to hear from you!

Your key responsibilities:

• Create and execute a roadmap to launch and improve Global Mobility services in the markets Jobbatical operates in
• Collaborate with the Revenue team to set ambitious revenue targets for Jobbatical services
• Collaborate with the Product team to design and leverage features to accelerate productivity and scale delivery output
• Design and execute a scalable service delivery strategy
• Oversee expansion strategy to new territories
• Hire and provide leadership, direction and mentoring to your team leads to build operational excellence
• Design and execute country playbooks to maximize productivity in delivery. Coordinate collaboration across all our locations

What helps you to succeed:

• At least 5+ years experience in building up and leading B2B global mobility teams 
• You should bring a unique leadership style to the table and understand qualities like empathy, collaboration, delegation, emotional intelligence, and influence 
• You have an ability to think creatively and strategically, have the ability to multi-task and work comfortably under pressure, to identify issues and work to resolve them in partnership with business leaders and have an ability to operate effectively under pressure and deliver results
• Have a proven record of success, whether through leadership roles in extracurricular activity, experience at a top-tier company or startup, quickly taking on responsibilities, or earning competitive awards
• Great adaptability to changing business environments, experience of working for a business within a fast-paced and competitive environment
• Are curious by nature and interested in making an impact
• Experience in managing budgets
• Fluent in English and other languages is a plus

We are a remote-friendly company, so you can work from your home office anywhere in the world.

Our offer to you includes:

• Strong compensation package, including company share options
• Wellness and educational perks
• 3 YOLO days annually
• 28 Days annual holiday
• Flexible working time
• Annual offsite and other team events

You can learn more about the company and the team here: https://jobbatical.com/about