GoTeam is in search of a Virtual Assistant (VA) to provide remote administrative, clerical, and operational support to help businesses, executives, or teams streamline their processes and stay organized.
Our partner specializes in the hospital and healthcare industry, focusing on providing top-notch acupuncture services. They are dedicated to improving patient well-being through holistic and natural healthcare solutions.
Work Set-up:
- Remote
- Night Shift
- Salary of up to PHP 30K
Key Responsibilities:
- Manage calendars, schedule appointments, and coordinate meetings for executives or team members.
- Handle email correspondence by responding to inquiries, filtering, and prioritizing emails.
- Perform data entry, recordkeeping, and file management tasks.
- Prepare reports, presentations, and other documents as required.
- Conduct online research and compile information for business use.
- Assist with project management tasks, ensuring deadlines and milestones are met.
- Coordinate travel arrangements, including booking flights, accommodations, and itineraries.
- Manage social media accounts by posting content, responding to messages, and tracking engagement.
- Support customer service efforts by answering inquiries and resolving minor issues.
- Monitor and manage online tools or software platforms used by the team.
Key Skills and Qualifications:
- A degree or diploma in Business Administration, Communications, or a related field is preferred, but not required.
- 2+ years of experience as an Executive Assistant / Virtual Assistant
- Proficiency in Microsoft Office, Google Workspace, and familiarity with project management tools (e.g., Trello, Asana) and CRM systems.
- Excellent verbal and written communication skills for interacting with clients, customers, and team members.
- Strong ability to manage multiple tasks and prioritize work efficiently.
- Ability to work independently and meet deadlines with minimal supervision.
- Strong understanding of the need to handle sensitive information with discretion.
Preferred Qualifications:
- Experience managing social media accounts and creating content.
- Knowledge of basic bookkeeping or accounting principles.
- Familiarity with automation tools (e.g., Zapier) to streamline workflows.
Your Benefits:
- Company-provided laptop and an extra monitor for enhanced productivity and convenience.
- 7 Habits of Highly Effective People Training.
- Your copy of "Little Black Book for Stunning Success"
- Exceed Institute, Masterclass and GoTeam Cares program to help you navigate life and build a rich and connected family life.
- Get HMO coverage from day one for you and a dependent, with P200K coverage, private room benefits, and P10K medication reimbursement for both. Extend this healthcare opportunity to up to four additional dependents, including your common law partner.
- 24/7 access to counseling support for mental health through our Employee Assistance Program (EAP), helping you thrive amid parenting challenges, stress, or relationship issues.
- Free legal advice and financial consultations as part of the EAP.
- Access to Salary Finance Platform for personal loans upon regularization, repayable via direct salary deduction
- P1,000,000 Life Insurance coverage.
- Access to personal loans upon regularization, repayable via salary deduction
- Leave policy granting 10 days of annual leave, increasing to 15 days after one year.
- Welcome gift on your first day.
- Monthly Discover You lunch featuring CEO presentations, leadership training, and Values Awards.
- Monthly gratitude celebrations and prizes, including Trivia, Talent Night, Personal Development, and Acoustic Nights.
- Welcome Tea with the CEO and work anniversary celebrations.
- Earn P10K employee referral bonus and a chance to win a trip for two (2) to Bali, Indonesia.
Your Family's Benefits:
- 24/7 access to confidential counseling support for mental health for four family members through our Employee's Family Assistance Program (EFAP).
- Preventive Care: Health Education Counseling on diet or exercise, periodic monitoring of health problems, family planning counseling, four (4) wellness sessions, 5 sessions of Mindcare Counseling per member per year with ₱5,000 reimbursement once the 5 sessions are fully consumed.
- Free legal advice and financial consultations for four family members as part of the EFAP.
- Free Telemedicine for four family members.
- Personal invites for your family members to our monthly virtual events, with opportunities to win prizes.
Our Story
In 2014, our CTO and Founder Matt Kesby starts Go-Virtual Assistants (GO-VA) with one full-time member. The following year, CEO Fiona Kesby moves to Cebu to be onsite as the company scales. She emphasizes that the best way to attract talent is to take exceptional care of them.
In 8 years, GoTeam has grown its client base to business owners from Australia, the U.S., the U.K. and Singapore. Working with highly skilled and motivated team members in GoTeam gives these businesses all the benefits of outsourcing and offshoring, without any of the complications and additional costs of starting their own office locally.
The warmth and welcoming culture of GoTeam starts from Day 1, with our Chief Happiness Officers providing each new team member with a Welcome Kit. HMO Coverage for yourself and 1 dependent kick in on Day 1 as well.
Among GoTeam’s core values are Discovery and Humility. (The overarching one is Care.) Fiona sets an example of leading by these values by consistently encouraging team members to read and discover new skills, industry best practices, and advice for leadership, self-care, and growth.
Monthly “Discover You” events are being held to ensure that the entire company is up-to-date with current developments, celebrate wins from the previous month, and acknowledge those team members who have made an impact in their clients’ businesses and exceed expectations as well.
At GoTeam, no team member is left behind. Everyone is heard and made to feel that they truly belong.
Learn more about Our Culture here: https://go.team/ph/our-culture/
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