Key Account Manager, Rare Disease - Germany

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

THE POSITION:

The Rare Disease Manager will conduct business/sales with key targeted specialist healthcare providers, whilst educating the market alongside the entire patient journey, drives clients brand adoption and establish client’s leadership in the respective disease area. The role needs to be aligned with the direction from commercial leadership and acts in line with all company guidelines, policies and directives.

This job is remote (home office), ideally located around Berlin, Munich, Frankfurt or Dusseldorf

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Create and regularly update a strategic territory plan, reflecting on product strategies and tactics, market insights, competitor landscape, customer needs of defined account target groups and the specific patient journey to optimize patient access to medicine whilst driving product sales against target.
• Drive disease awareness and support patient finding alongside the entire patient journey to reduce time to diagnosis for patients by mapping and supporting referral pathways from non-expert centers to expert centers.
• Develop and execute strategic account plans that achieves qualitative and quantitative account objectives and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
• Continuously collaborate by sharing market intelligence information with in-field team, brand team and first line manager to anticipate environmental changes and to optimize brand strategy, account plans and its execution.​
• Build trusted customer relationships, based on high scientific disease knowledge, ethical and compliant behavior to establish client’ s leadership in respective disease area.
• Effectively handle objections and consistently gain logical and reasonable calls to action to close on every sales call.
• Actively participate and represent client on scientific congresses based on ethical and compliant behavior.  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

• Travel: as necessary to work the territory assigned and attend all training and meetings.
• Hours: Full Time position that requires full days in the field.
• Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
• In-depth scientific, therapeutic, product, and competitive knowledge and recognition as an expert resource by all relevant stakeholders.
• Excellent selling skills: ability to proactively identify customer’s style / behavior and adapt quickly with all aspects of selling approach.
• Collaborates effectively in a matrix environment.
• Acts in line with applicable compliance rules and process needed to ensure a high ethical behavior.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education Scientific Bachelor’s Degree required or certified by § 75AMG.
• Experience and/or Training experienced in in-hospital specialty care or rare disease business.
• Licenses/Certificates valid driving license.
• Technology/Equipment Microsoft, computer CRM proficient.

PREFERRED QUALIFICATIONS:

• Rare Disease business acumen.
• Analytical thinking and ability to create business plans.
• High sales orientation, success driven and keen to deliver against set objectives while remaining committed to all ethical and legal standards linked to this role.
• Strong scientific background.
• Collaborative team worker understands and effectively acts in a matrix organization.
• Excellent communication capabilities, including very clear listening skills.
• High client orientation: Understands clients and their challenges and can respond to them in an adequate manner by balancing client, patient and commercial interests.
• Team player understands the value of collaboration across the organization and the importance of sharing knowledge and best practice.
• Keen to learn, develop, seeks ongoing new information and wants to gain additional insights in the scientific as well as the commercial side of their responsibility.

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Embrace Diversity I create an environment of awareness and respect.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Own It I hold myself and others accountable for results.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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