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Remote Specialist in Travel Sales

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Ohio (USA), United States

Offer summary

Qualifications:

Degree in tourism or hospitality preferred, Experience in travel sales role.

Key responsabilities:

  • Provide exceptional customer service and support
  • Maintain knowledge of travel trends and destinations
  • Create customized travel itineraries for clients
  • Manage booking accuracy and adherence to client preferences
  • Promote and upsell travel products and services
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2 - 10 Employees
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Job description

Job Title: Travel Sales Specialist - Remote

Company Overview

We are a leading luxury vacation wholesaler dedicated to empowering Travel Advisors in curating exceptional vacation experiences for their clientele. Our commitment to delivering world-class accommodations, extraordinary privileges, and unmatched service sets us apart in the travel industry. If you are enthusiastic about travel and dedicated to achieving excellence, we invite you to join our dynamic team!

Position Overview

We are in search of a motivated Travel Sales Specialist who possesses a profound passion for travel. In this pivotal role, you will assist Travel Advisors in designing unforgettable experiences for their clients and small groups. This position demands not only a love for travel but also exceptional customer service aptitude and extensive knowledge of international destinations and travel services. If you thrive on helping others discover the world, this position promises to be highly fulfilling.

Key Responsibilities

  • Deliver exceptional customer service by understanding and addressing clients’ travel needs, preferences, and budgets.
  • Maintain current knowledge on travel trends and destination specifics to provide tailored recommendations.
  • Develop customized travel itineraries that reflect individual preferences and interests.
  • Oversee the booking process to ensure accuracy in all reservations while aligning with clients’ requirements.
  • Assist clients in identifying travel options that meet their financial parameters and offer cost-effective solutions.
  • Promote and upsell a variety of travel services and products to enhance client experiences.
  • Respond to any issues or inquiries, offering solutions to foster customer satisfaction.
  • Engage with clients to gather feedback and cultivate lasting relationships.
  • Build and nurture strong connections with key clients, partners, and stakeholders.
  • Stay informed about industry trends and competitor movements to guide strategic choices.
  • Set and surpass ambitious sales goals, contributing to the overall success and growth of the company.
  • Exhibit advanced computer proficiency, including expertise in Microsoft Office Suite and travel booking software.

Required Skills

  • Comprehensive knowledge of travel destinations, airlines, hotels, and travel-related products.
  • Outstanding verbal and written communication skills, complemented by effective listening abilities.
  • A customer-centric mindset focused on addressing client needs and ensuring satisfaction.
  • Proven sales and negotiation capabilities, with a history of meeting or exceeding sales objectives.
  • Familiarity with travel booking platforms and software is advantageous.
  • Strong attention to detail to guarantee accuracy in all travel arrangements.
  • Ability to navigate unexpected challenges and resolve issues promptly.
  • Willingness to work flexible hours, including evenings and weekends, to meet customer demands.
  • Motivated, team-oriented individual prepared to work full-time (40+ hours per week).

Qualifications

  • A degree in tourism, hospitality, or a related field is preferred but not mandatory.
  • Demonstrated experience in a sales role within the travel sector.
  • Capacity to function effectively within a fast-paced, structured call center environment.

Career Growth Opportunities

We prioritize career advancement based on industry experience, enabling our employees to grow and enhance their careers within the travel domain.

Compensation And Benefits

  • Competitive hourly wage commensurate with experience, alongside bonus incentives.
  • Comprehensive benefits package, including Medical, Dental, Vision, 401K, Life Insurance, Long-Term Disability, and Short-Term Disability.
  • Supportive virtual work environment.

Equal Opportunity Employer

We are committed to providing equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. All information will be maintained in strict confidentiality in accordance with EEO guidelines.

Application Process

We encourage interested candidates to submit their resume, a succinct overview of their most significant sales and travel accomplishments, along with their motivation for pursuing this opportunity. We look forward to your application and the possibility of you joining our esteemed team!

Employment Type: Full-Time

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Office
  • Detail Oriented
  • Sales
  • Physical Flexibility
  • Adaptability
  • Problem Solving
  • Teamwork
  • Customer Service
  • Verbal Communication Skills

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