Business Analyst

Our Philosophy

At Realm Digital, we imagine, then build. We are passionate about technology and all things digital.

Our mission is to deliver excellent technology, excellently by offering innovative technology and digital solutions to our clients by partnering with them.

Our Core Values: 

• Customer experience is everything  
• We stick to our commitments  
• We communicate openly, honestly and regularly 
• We strive to be better every day 
• We deliver excellence, always  
• We are in this together  
• Our team is our greatest asset

Purpose:

We are seeking a motivated and detail-oriented Business Analyst to join our dynamic team. The ideal candidate is eager to learn, has a strong interest in technology, and is excited to contribute to a variety of software development projects. As a Business Analyst, you will assist in gathering requirements, analysing data, and supporting the delivery of high-quality solutions to our clients.

Tasks include:

• Present meetings and workshops with clients and stakeholders to understand and extract business needs and objectives 
• Document business requirements, user stories, and functional specifications
• Perform basic data analysis to identify trends and insights that inform project decisions
• Assist in interpreting data to support business cases and project proposals
• Create high-level wireframes and prototypes to visualise solutions and aid in requirements clarification
• Use tools like Balsamiq, Sketch, Figma, or Adobe XD to develop user interface designs
• Work closely with solutions architect, developers, designers, and QA teams to ensure requirements are understood and implemented correctly 
• Help clarify requirements and answer questions during the development process.
• Assist in creating process flow diagrams, use case diagrams, and other documentation to illustrate business processes and system interactions
• Support the QA team in developing test cases and conducting testing to ensure solutions meet business requirements
• Participate in user acceptance testing and help document any issues or feedback
• Help maintain project documentation, including meeting minutes, action items, and status reports
• Assist in tracking project progress and updating project management tools
• Lead meetings, presentations and reports for internal teams and clientsCommunicate effectively with team members and stakeholders to facilitate project success.

Essential Skills, Attributes & Qualifications:

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field
• Advantageous- Strong analytical and problem-solving skills
• Experience with wireframing and prototyping tools such as Balsamiq and Figma
• Excellent verbal and written communication skills
• Understanding of business analysis principles and methodologies
• Familiarity with the software development life cycle (SDLC) and agile methodologies is a plus
• Proficiency in Google Suite (Docs, Sheets, Slides)
• Ability to work collaboratively in a team environment
• Eagerness to learn and adapt in a fast-paced environment
• Attention to detail and strong organisational skills
• Critical thinking and problem-solving abilities
• Effective communication with both technical and non-technical stakeholders
• Adaptability and willingness to learn new technologies and methodologies
• Collaboration and teamwork mindset
• Basic business acumen and strategic thinking
• Creative thinking and ability to visualise concepts
• Preferred Skills:
  • Exposure to programming languages such as Python
  • Understanding of cloud computing concepts (GCP, AWS, Azure)
  • Experience with project management tools (e.g., Clickup, Jira)
  • Knowledge of UML diagrams and modelling techniques
  • Basic understanding of API concepts and testing tools like Postman
  • Experience in creating user interface designs and mockups