Business Systems Analyst

Permanent / full time*

*offered on a 12-month contract basis initially, with the possibility of extension / move to a permanent contract, subject to local terms.

Location: The successful candidate may be based in a country where one of the independent National/Regional Greenpeace organisations (NRO’s) is located. See the locations here. [Unfortunately, we are currently unable to host new staff in a number of NROs at this present time, due to various restrictions. We are unable to support hosting of new staff in Africa, India, US, UK, Italy, Colombia, MENA region, in addition to some other NRO locations. The recruitment team may reach out to you to provide an update as necessary, depending on your location]. We offer competitive NGO level salary and benefits, the specifics of which depend on location where the successful candidates will be based. We aim to share this information with candidates before reaching the offer stage.

Greenpeace International (GPI) is looking for a Business Systems Analyst to play a crucial role in our Technology Department – enhancing the performance, cohesion, and alignment of our entire global network and supporting our mission to achieve a green and peaceful future through strategic technology and data solutions.

The Technology Department delivers technology and data solutions that enable the Greenpeace network to win campaigns and to support an effective and efficient global organisation through the massive strategic uplift that technology can give us:

• Where all teams are supported by technology that is aligned to their needs, enabling them to have their greatest impact.

• Where change agents’ power is amplified through Greenpeace’s technology.

• Where our relationship with technology and data reflects our values and our mission to achieve a green and peaceful future.

In this role you will:

• Analyse, specify, and validate the business needs of stakeholders and manage and track their status throughout the development lifecycle.

• Perform business process analysis/mapping.

• Work with stakeholders and the product team to prioritise requirements.

• Translate conceptual business requirements into functional requirements in a clear manner (using assets such as process models, specifications, diagrams, and charts) that is comprehensible to developers/product team.

• Assist with the interpretation of requirements into feasible options, and communicating these back to stakeholders.

• Assist with functional and user acceptance testing, preparing and executing test scripts, and reporting issues for resolution.

• Constantly be on the lookout for ways to discover issues and deliver better value.

• Actively seek opportunities to satisfy the business needs of the community and offer feedback on options under consideration.

• Develop and utilise standard templates to accurately and concisely write requirements specifications.

• Act as documentation manager for the product documentation, including owning and maintaining any system where documents are stored.

• Build strong internal relationships with the systems team, local domain specialists, and management in national offices, as well as the wider community of product users.

• Assist the team in supporting the product practitioner community, including providing training, sharing best practices, and knowledge sharing.

• Design solutions to business problems, which may include new systems, processes, or products by evaluating different options and recommending the most suitable solution based on analysis and stakeholder input.

• Collect and analyze data to understand trends, patterns, and insights that can inform business decisions.

For further details about the role, please see the full job description HERE.