Gold Coast Health Plan will not sponsor applicants for work visas.
The pay range above represents the minimum and maximum rate for this position in California. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. Salary range will vary for remote positions outside of California.
POSITION SUMMARY
Under the direction of the Senior HR Manager, this multi-faceted role will provide support in all aspects of talent strategy and training needs of the organization. This includes goal planning, performance management cycle, employee engagement, learning and development, DE&I and other areas. This role will also be responsible for supporting and driving HR projects from the beginning to completion while working with various stakeholders to ensure goals are met. This role will be the lead for the training function and provide additional support for various HR functions.
Work Schedule: Hybrid work location home and office, typical office hours with some ability to extend time for critical projects
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions
• Support talent management at GCHP to aim to attract, develop, retain, and optimize workforce. This includes performance management, employee and leadership learning and development, talent reviews, succession planning, employee engagement, career development, and more.
• Lead project management of HR initiatives such as employee development programs, leadership development, talent reviews, performance review process, merit planning, org/structure succession planning, benefits programs and employee survey.
• Lead weekly project meetings with HR team members for ad-hoc or cyclical HR initiatives, manage the project plans, capture action items, follow up and communications as needed
• Lead the training function which includes assessing training needs of the org, creating training paths, training utilization improvement, monitoring training programs, collaborating with other departments to understand their specific training needs and help roll them out.
• As needed manage logistics for training sessions, including scheduling, and resource allocation. This includes managing enrollment, communicating with participants about training schedules, and providing support to ensure a productive learning environment
• Lead the administration of LMS systems, including creating/managing accounts, permissions, user activity, schedule trainings, maintenance and updates, and address questions and concerns.
• Lead the administration of HR talent systems such as employee experience platform, LMS, etc.
• Identify and analyze key talent management metrics such as training & development, employee engagement, performance etc. to provide actionable insights that drive organizational effectiveness.
• Support HR team initiatives as needed
POSITION QUALIFICATIONS
Competency Statements
• Business Acumen - Ability to grasp and understand business concepts and issues.
• Decision Making - Ability to make critical decisions while following company procedures.
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Consensus Building - Ability to bring about group solidarity to achieve a goal.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Presentation Skills - Ability to effectively present information publicly.
• Strategic Planning - Ability to develop a vision for the future and create a culture in which the long range goals can be achieved.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Judgment - The ability to formulate a sound decision using the available information.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
SKILLS & ABILITIES
Education: Bachelor's Degree (four-year college or technical school) Preferred, Field of Study: Human Resources, Business Administration or related discipline
Experience:
• 5 years of experience in Human Resources field
• 2 years’ experience with HR training/administration and initiatives aligned with talent management
Computer Skills:
• Experience with HRIS and LMS
• Advanced MS Office skills specifically PowerPoint, Project Management and Excel
Other Requirements:
• Strong project management skills and must have the ability gather business requirements and partner with the various stakeholders to plan, implement and improve solutions
• Proven ability to maintain confidentiality
• Excellent interpersonal skills including a professional and diplomatic demeanor
• Ability to organize to think end-to-end and manage multiple long-term projects simultaneously
• Ability to work autonomously and effectively
• Ability to multitask several projects with a spirit of flexibility
• Ability to grasp and understand business concepts and issues
• Multi-tasking and prioritization skills will all levels of management
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