Offer summary
Qualifications:
Bachelor’s Degree or equivalent experience, Experience with Windows Server Operating Systems, Knowledge of enterprise web technologies, Excellent customer service skills, 3+ years in Customer Success/Support.
Key responsabilities:
- Serve as primary technical contact for customers
- Onboard new customers to CrowdStrike platforms
- Ensure customer success with health checks and training
- Research technical issues and provide solutions
- Identify account renewal risks and collaborate on solutions