Offer summary
Qualifications:
Bachelor’s Degree or equivalent experience, Native or Bilingual in Italian/German/French/Spanish, Experience with Windows Server Operating Systems, Excellent customer service skills, 3+ years in Customer Success/Support/Technical Account Management.
Key responsabilities:
- Serve as primary technical contact for customers
- Onboard new customers to CrowdStrike platforms
- Conduct health checks and product training for customers
- Advocate for customers within CrowdStrike's teams
- Collaborate with internal teams on account renewals