Offer summary
Qualifications:
High School Diploma or equivalent required, At least one year call center experience, Familiarity with dental care sector preferred, Proficiency in computer usage and troubleshooting, Willingness to participate in training.
Key responsabilities:
- Assist customers via inbound and outbound calls
- Address inquiries about dental eligibility and benefits
- Escalate specific issues as necessary
- Document each customer interaction accurately
- Multi-task while maintaining a positive attitude