Position Title: Event Coordinator (Ticket & Event Administrator)
Location: Remote
Anticipated Start Date: ASAP
Expected Duration: 5+ Months with potential for long-term extension
Job Type: Contract (40 hours weekly) / Remote
Pay Range: \(25/hr - \)28/hr
Job Overview
We are seeking a dedicated and detail-oriented Event Coordinator (Ticket & Event Administrator) to join our innovative team in a fully remote capacity. This role presents an exceptional opportunity for a proactive individual to contribute significantly to the management of our event pipeline and ticket administration processes.
Key Responsibilities
As an integral member of our team, your duties will encompass:
- Collaborating with leaders and stakeholders to gauge priorities and construct the event pipeline.
- Ensuring electronic tickets are accessible and user-friendly across all vendor platforms.
- Overseeing daily operations from beginning to end.
- Communicating event notifications and pricing structures.
- Presenting pricing insights and recommendations to leadership.
- Managing the general ticket email inbox and addressing inquiries, which may include evening and weekend hours.
- Administering the Ticket Management System (TMS) with precise manual entries and consistent monitoring.
- Processing PPMD requests, securing approvals, and dispatching notifications.
- Tracking unused events in TMS and resolving WBS code discrepancies with back office accounting.
- Facilitating ticket distribution effectively.
- Gathering and consolidating feedback, troubleshooting, and liaising with the MP.
- Participating in regular national ticket administrator team discussions.
- Utilizing venues for networking and business advancement.
- Evaluating contracts, interpreting terms, and devising utilization strategies.
- Sustaining relationships with external venues and vendors.
- Seeking new opportunities for ticket expansion.
- Customizing and issuing regular communications for PPMD Ticket and Event.
- Proactively liaising with PPMDs for discount offerings during quieter periods.
- Accurately processing vendor invoices in compliance with regulations.
- Analyzing ticket utilization relative to contracts and budgets.
- Collaborating with MPs to formulate scheduling strategies.
- Cultivating relationships with PPMDs and stakeholders.
- Balancing demands between MP stakeholders and Office Experience Leadership.
- Streamlining the event pipeline and delivering logistics that surpass customer expectations.
Required Skills
- Proficient in Microsoft Office.
- Strong organizational abilities.
- Capability to manage multiple tasks and priorities efficiently.
- Excellent communication skills.
- Customer service orientation.
Qualifications
- A Bachelor's Degree and a minimum of 5 years of relevant work experience.
- Prior experience in customer service is essential.
- Availability during evenings and weekends as necessitated by the event schedule.
Career Growth Opportunities
Joining our organization entails opportunities to engage with seasoned leaders and stakeholders, thereby honing your skills and broadening your professional network, which can significantly aid in your career advancement.
Company Culture And Values
As a member of our diverse and inclusive virtual team, you will be supported by a management framework that prioritizes your strengths, well-being, and professional success. Our firm, founded in 1998, has established itself as a market leader known for providing unique solutions globally, fostering a strong culture and clear values.
Compensation And Benefits
A comprehensive benefits package is available to eligible employees, including major medical, HSA, dental, vision, life insurance, short-term disability, long-term disability, and 401k.
Application Process
All applicants must be legally authorized to work in the United States. Please note that this posting does not constitute an offer of employment. Any employment offer will be considered at-will, irrespective of the proposed assignment duration.
Employment Type: Contractor
