Event Operations Manager

Position Title:             Event Operations Manager
Reports to:                 Vice President, Event Operations
Location:                    NYC/Remote

We are seeking an experienced Event Operations Manager to join the Event Operations team. The Event Operations Manager will be responsible for sourcing, contracting, planning and executing the assortment of live/digital event formats for the Learning division of CyberRisk Alliance. An ideal candidate would have experience in event management and coordination, customer service and financial tracking. Reporting to the VP Event Operations, the individual will work with sales, operations, executive directors, content, and other various parts of the business to deliver the highest level of precision and planning for our live and digital event portfolio. 

A successful candidate will be proactive, highly organized, and enthusiastic with excellent communication skills. A “can-do” attitude is a must.

Primary Job Responsibilities:

• Manage pre-event logistics, including vendor management, venue communication, audio/visual, catering, onsite marketing materials, floor plans, travel and onsite team management
• Measure and report on event budgets
• Maintain and manage virtual events within the event platform
• Propose and implement initiatives/process improvements to allow for efficiencies in the event production process 
• Ensure 100% compliance with operations delivery tracking of key internal/external deliverables
• Support national events (Identiverse, InfoSec World and MSSP Alert Live) on an ad-hoc basis in updating speaker-related conference materials
• Promptly and accurately respond to customer inquiries via email, and in-person interactions at events. This includes addressing questions, verifying ticket information, and investigating issues.
• Source venues and oversee contracting for custom dinners and bespoke sponsored events
• Frequency of travel: up to 25% annually

• 3+ years of previous event management and production experience
• Experience in managing hotel BEOs, contracts, room blocks and audio-visual orders
• Experience in venue contract negotiation a plus
• Demonstrated ability to work independently with a high level of efficiency 
• Self-motivated, strategic thinker with a collaborative, solution-oriented approach
• Experience in Swoogo (digital event platform) and Salesforce is a plus
• Exceptional organizational, project, and time management skills with a strong attention to detail
• Proficiency in the MS Office suite (Word, Excel and Power Point)
• Knowledge of and interest in information security markets desired
• Strong oral and written communication skills, and executive presence
• Strong work ethic and proven capacity to work effectively with minimum supervision, under pressure and tight deadlines, in a fast-paced environment
• Able to lift up to 20 lbs
• Ability to travel periodically throughout the year to support onsite events operations
• Demonstrated interest or experience in leveraging AI technologies to drive innovation, efficiency, and value creation.
• Ability to adapt to a fast-paced environment and stay updated on industry trends and advancements in AI technology

Job Information (NYC)
For individuals assigned and/or hired to work in New York City, CRA is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to New York City and takes into account numerous factors that are considered in making compensation decisions including but not limited to a candidates' qualifications, skills, competencies, experience and location.  A reasonable estimate of the current range is $60,000 to $70,000, which does not include other compensation benefits package.

Equal Employment Opportunity 
CyberRisk Alliance is committed to equal employment and advancement opportunity for all employees and candidates for employment without regard to race, color, ancestry, national origin, religious creed, gender, physical or mental disability, veteran status, sexual orientation, age or marital status in accordance with the applicable laws and regulations.

About CyberRisk Alliance
CyberRisk Alliance provides business intelligence that helps the cybersecurity ecosystem connect, share knowledge, accelerate careers, and make smarter and faster decisions. Through our trusted information brands, network of experts, and innovative events we provide cybersecurity professionals with actionable insights and act as a powerful extension of cybersecurity marketing teams. Our brands include SC Media, the Official Cybersecurity Summits, TECHEXPO Top Secret. Security Weekly, InfoSec World, Identiverse, Cybersecurity Collaboration Forum, Cybersecurity Collaborative, ChannelE2E, MSSP Alert, and LaunchTech Communications. Learn more at www.cyberriskalliance.com.