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Senior Devops Engineer (ITOM/CMDB/ServiceNow , Ukraine) #14704

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
Ukraine

Offer summary

Qualifications:

Proven experience with ServiceNow ITOM, Strong understanding of asset management processes, Excellent analytical and problem-solving skills.

Key responsabilities:

  • Implement and manage asset discovery processes
  • Oversee software asset management compliance
  • Manage hardware assets throughout their lifecycle
  • Collaborate to align IT projects with business objectives
Capgemini Engineering logo
Capgemini Engineering Information Technology & Services XLarge https://www.capgemini.com/
10001 Employees
About Capgemini Engineering
World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 65,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms. The Group reported in 2022 global revenues of €22 billion.Get the Future You Want | www.capgemini.com
See more Capgemini Engineering offers

Job description

Purpose Of The Job

We are seeking a highly skilled ITOM, CMDB Engineer with expertise in ServiceNow to join our team. The ideal candidate will be responsible for managing and optimizing our Configuration Management Database (CMDB) and IT Operations Management (ITOM) processes. This role involves working closely with various departments to ensure accurate asset discovery, software asset management (SAM), hardware asset management (HAM), and strategic portfolio management (SPM).

Main Tasks And Responsibilities

Asset Discovery: Implement and manage asset discovery processes to ensure accurate and up-to-date information in the CMDB.

Software Asset Management (SAM): Oversee the management and optimization of software assets, ensuring compliance with licensing agreements and reducing software costs.

Hardware Asset Management (HAM): Manage hardware assets throughout their lifecycle, from procurement to disposal, ensuring efficient utilization and cost-effectiveness.

Strategic Portfolio Management (SPM): Collaborate with stakeholders to align IT projects and initiatives with business objectives, ensuring effective resource allocation and project prioritization.

Education, Skills And Experience

 MUST HAVE:

Proven experience with ServiceNow ITOM and CMDB modules.

Strong understanding of asset discovery, SAM, HAM, and SPM processes.

Excellent analytical and problem-solving skills.

Ability to work collaboratively with cross-functional teams.

Strong communication and interpersonal skills.

Would Be a Plus

ServiceNow certification(s) in ITOM or CMDB.

Experience in a similar role within a large organization.

Knowledge of ITIL best practices.

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

ITIL Security ManagementPortfolio ManagementInformation Technology ManagementServiceNowSoftware Asset ManagementHardware Asset ManagementConfiguration Management DatabasesAsset Analytics

Other Skills

  • Social Skills
  • Collaboration
  • Verbal Communication Skills
  • Analytical Skills
  • Problem Solving
Are you interested?

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