Job Description
KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Project Coordinator for an exciting new opportunity.
The Project Billing Assistant works closely with the Case Analyst and Project Coordinator teams to provide project and administrative support. This entry-level role assists with the creation of invoices, project launch and close activity as well as assisting with special projects and month-end billing activity as required.
Remote, work from home opportunity.
2nd shift work from 6:30 PM to 3:30 AM IST (can be flexible).
India compensation is based upon the local competitive market.
Additionally, we provide a generous shift differential.
Responsibilities
- Review project setups in Sales Forces and Oracle based on a provided Standard Agreement
- Review requests for modifications and update projects to maintain project integrity for audit tracking
- Review workflows and create Credit Memos and Invoices in Oracle
- Manage incoming email workflow and determine action needed
Qualifications
- Bachelor’s degree or equivalent work experience
- Experience interpreting and understanding business contracts.
- Proficiency in Microsoft Office Suite, including Excel, CRM systems (Salesforce preferred), ERP system experience (Oracle preferred)
- Ability to multitask efficiently and work in a fast-paced environment
- Excellent attention to detail and strong organizational skills
- Ability to effectively and adeptly communicate (verbally and in writing) both internally and externally to successfully accomplish objectives portraying knowledge and confidence
- Ability to establish trust and strong working relationships with business partners.
- Demonstrated ability to work in a team environment
Expectations
- Response Time – Employees are expected to respond timely to internal and external customers. Be proactive by providing updates on a regular basis.
- Communication – Be clear and concise, “Close the Loop”. Do not assume everyone has the needed information. Communicate with empathy and respect. Remain open minded and listen to teammates.
- Teamwork – Be the teammate you would most want; exhibit the qualities that you would most desire. Be accountable to each other and provide support as needed.
- Ownership – Take pride in your work. Hold yourself accountable for internal and external deadlines. Use the resources that are available to you.
- Positive Mindset – Engage in discussions that improve our processes and workflows. Offer solutions where needed.
- Embrace Change – Change is inevitable and embracing change encourages development both personally and professionally.
Our Cultural Values
Entrepreneurs At Heart, We Are a Customer First Team Sharing One Goal And One Vision. We Seek Team Members Who Are
- Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
- Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
- Smart - We use emotional intelligence when working with one another and with clients
Our culture shapes our actions, our products, and the relationships we forge with our customers.
Who We Are
KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.
Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.
KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.
KLDiscovery is an Equal Opportunity Employer.
