Senior Business Analyst

Ciklum is looking for a Senior Business Analyst to join our team full-time in Ukraine.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow. Working within the central Ciklum IT Department, the Business Analyst will lead the identification and analysis of business needs and requirements within a scope of Ciklum’s business functions (e.g. “front office”, “back office”, HR Department, Finance department, etc.) and/or programs/projects (e.g. “Recruitment IT Program”, “Enterprise Service Management Program”, etc.), and govern the realisation of those needs by solutions delivered by the Ciklum IT Department.

Responsibilities:

• Ensure stakeholders' engagement and effective collaboration
• Plan, estimate, and perform Business Analysis activities within all SDLC stages
• Define business needs and objectives
• Define the most applicable elicitation approach and use appropriate techniques and ensure effective usage of techniques
• Work with all requirements types throughout the whole life cycle: from the idea to the acceptance and maintenance. Ensure requirements quality on the project
• Model requirements by using the most applicable notation according to the project needs
• Define Information Architecture for project documentation within the project
• Define or contribute to the solution roadmap definition
• Define and manage the solution scope to avoid scope creep
• Manage the backlog: from the definition of "how" to its execution, perform backlog prioritization and refinement
• Define Change management procedure
• Collaborate closely with the development team
• Ensure requirements quality on the project
• Facilitate Agile ceremonies according to the chosen development methodology and ensure their effectiveness
• Define Business Analysis approaches and processes from scratch and implement ongoing improvements to the existing ones

Requirements:

• Relevant degree-level education (business or IT)
• At least 5 years experience in a professional IT role or equivalent business improvement role
• At least 3 years experience in a Business Analyst role or equivalent role responsible for identifying, defining, planning and supporting significant technology-enabled business change
• IIBA CCBA or equivalent highly desired
• Ability to continually collaborate with business stakeholders and build trusted, long-lasting and effective relationships
• Ability to facilitate analysis workshops with attendees from diverse backgrounds, varying skill sets and levels of seniority
• Ability to communicate the needs, priorities and concerns of business stakeholders on their behalf in a highly-informed and trusted way
• Ability to analyse complex situations, environments or systems and form an informed, evidence-based assessment and recommendation
• Ability to describe the business benefit of business change activities
• Knowledge and practical experience of the following activities, including the practices, methodologies, frameworks and tools to undertake these:
• Review, understand, articulate, capture and assess business strategy (preferable/ideal)
• Discover, model, describe and measure business models, operations and capabilities
• Elicit, analyse and manage business and technical needs, requirements and constraints
• Discover, model, analyse and optimise business processes
• Discover, model, analyse and assess business data
• Identify, consider and describe major business change issues and activities
• Estimate effort required for Business Analysis activities and validate the estimates of others (non BA, e.g. Development)
• Validate conformance of proposed solutions to business needs and requirements
• Validate correctness of delivered solutions to business needs and requirements
• Comfortable undertaking Business Analysis activities in:
• Custom software development projects and settings
• Off-the-shelf, SaaS and third party delivered solution projects and settings
• In Agile delivery projects
• In non-Agile (waterfall) projects
• Knowledge of multiple of the following business domains: (1) Professional Services/Delivery Management, (2) Enterprise Service Management/Business Process Management/Workflow, (3) Sales, (4) Marketing, (5) HR, (6) Recruitment [1-2 strongly preferred; 3-6 beneficial]

Personal skills:

• Effective and comfortable in fluid situations and able to deal with high degrees of ambiguity (initially)
• Positive attitude, can-do mindset, high energy and a self-starter
• A sense of urgency and the ability to work in a fast-paced multi-tasking manner
• Ability to work in an unstructured and high-pressure environment, and bring order to this within their sphere
• Understands and balances long-term (“big picture”) and short-term perspectives
• A high degree of accountability and a track record of delivering on commitments

What`s in it for you?

• Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, Mental Health programs, as well as financial and legal consultations
• Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
• Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
• Own your schedule – you are the one to decide when to start your working day. Just don’t miss your regular team stand-up
• Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
• Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
• Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

Discover the pros of 20-year global experience! Join one of the largest IT companies in Ukraine, awarded as one of the top 10 employers in Ukraine by Forbes.

Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks.

Ciklum has been recognised as a veteran-friendly business by the Veteran Hub in Ukraine.

We're committed to creating a welcoming environment for veterans and developing processes that meet their needs. We value the skills and unique perspectives military veterans can bring to our business and are willing to support their transition to civilian life.

Be bold, not bored!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.