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Galaxy Program Manager

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

5+ years in customer service or project management, Experience in the medical device industry, Strong relationship management skills, Ability to communicate effectively.

Key responsabilities:

Develop and execute strategic programs aligned with objectives
Cultivate relationships with hospital executives
Coordinate cross-functional collaboration on initiatives
Oversee project management ensuring timely delivery
Establish KPIs and provide performance reports

Noah Medical Scaleup http://www.noahmed.com/

51 - 200 Employees

See more Noah Medical offers

Job description

Who We Are

Noah Medical is building the future of medical robotics. Our next generation robotic platform targets early diagnosis and treatment of patients across multiple indications. We are looking for exceptional engineers and key team members. Our incredibly talented team of engineers, innovators, and industry leaders bring years of experience from the top healthcare companies in the world, including: Intuitive, Auris, Stryker, Johnson & Johnson, Boston Scientific, Verb Surgical, Mako, Think Surgical, Medrobotics, and Hansen. We are looking for talented, motivated and ambitious team members to revolutionize robotic surgery.

About The Team:

The Galaxy Program Team at Noah Medical is the strategic engine driving our company's growth and success. Under the guidance of the Senior Manager of the Galaxy Program, this team operates at the intersection of innovation and impact. Collaborative and dynamic, we are dedicated to crafting and executing transformative programs that propel our company forward.

Key Metrics of Success:
As a Galaxy Program Manager, your primary objectives are clear: increase adoption of our technology among healthcare sites and physicians while facilitating patient referrals into our ALL IN Accounts. Your performance will be measured by tangible outcomes that reflect the effectiveness of our initiatives.

A Day In The Life Of Our Galaxy Program Manager:

Strategic Program Development and Execution:
- Partner with executives to conceptualize and execute comprehensive programs aligned with Noah Medical's strategic objectives.
- Customize programs in collaboration with Key Account Directors to address the specific needs of individual hospitals.

Stakeholder Engagement and Relationship Building:
- Cultivate strong relationships with hospital executives to gain insights into their priorities and challenges.
- Ensure alignment between program objectives and hospital strategies.

Cross-Functional Collaboration:
- Collaborate seamlessly with cross-functional teams, integrating program initiatives into overarching business strategies.

Meticulous Project Management:
- Oversee the end-to-end project management of programs, ensuring adherence to timelines and deliverables.
- Coordinate with internal and external stakeholders to drive successful program implementation.

Data-Driven Performance Metrics:
- Establish key performance indicators (KPIs) to gauge the effectiveness of programs.
- Generate regular reports for senior management, providing insights for continuous improvement.

Quality Assurance and Continuous Improvement:
- Conduct ongoing evaluations of program effectiveness, soliciting feedback from stakeholders to drive enhancements.
- Ensure compliance with regulatory requirements and industry standards.

Training and Support:
- Collaborate with the Training team to develop and implement comprehensive training programs for hospital staff.
- Provide ongoing support to address inquiries and challenges during program implementation.

About You:

5+ years of experience in customer service, project management, or customer success, ideally in the medical device industry.
Prior experience managing customer relationships to drive successful customer outcomes and acting as a customer advocate within an organization.
Ability to communicate effectively with internal and external project teams and management.

Workplace Type: Remote

Benefits & Perks (For Full Time Employees):

Competitive Salary
Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options
Equity & Bonus Program
Life Insurance (company paid & supplemental) and Disability insurance
Mental health support through medical insurance programs
Legal and Pet Insurance
12+ paid holidays, 15-20 days of PTO + use-what-you-need sick days
Paid parental leave
In-office snacks and beverages
In-office lunch stipend
Learning & Development Opportunities: On-demand online training and book reimbursement
Team building and company organized social and celebration events

#LI-Remote

Noah Medical may offer remote, hybrid, or onsite work arrangements within the state of California depending on the specific team and/or role where applicable.

Noah Medical is an Equal Opportunity Employer. We celebrate diversity and are committed to ensuring an inclusive environment for our employees. Applicants are considered for all positions without regard to race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, ancestry, age, genetic information, physical or mental disability, marital or protected military or veteran status, or any other consideration made unlawful by federal, state or local laws.

Please visit our Careers Page to view our latest openings.