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| Role Overview: Tria Federal (Tria) is seeking a talented Salesforce Business Analyst/Trainer . The person in this role will support the State Department FSI. Responsibilities: Minimum Education Required: • BS/BA degree in in Education, Instructional Design, Instructional Technology, or a related field Minimum Experience Required: • 5+ years of experience in instructional & curriculum design as well as delivery of instructional programs about enterprise software. • Experience delivering training in multiple modalities including instructor led, virtual classroom and e-learning platforms. • Experience with learning analysis and strategy, content design and development, content delivery, learning technology, or learning evaluation. • Experience with needs assessment, requirements development and analysis, needs curriculum development, learning systems development and distribution, or learning technology evaluation • 1+ years of Salesforce.com consulting experience throughout the various stages of the Software Development Lifecycle (SDLC). • Experience with SCORM and Section 508 requirement. • Instructional aptitude and mixture of strong technical and interpersonal client facing skills. • Desire to learn new technologies • Experience with using Microsoft Office. Responsibilities: • Plan, develop, and provide training programs, using adult learning theory and expertise, and knowledge of the effectiveness of methods such as face-to-face training, distance learning modules, and workshops. • Organize and lead training sessions at federal client site. • Create tutorials (live/recorded) to help end-users learn and use newly developed Salesforce applications. • Works with clients and end users to gather, understand, and define business requirements. • Develops user stories and to-be process flows to support the design and development of Salesforce based solutions. • Create Use cases, Requirement Document, Requirement traceability matrix (RTM), Impact Analysis, Workflows, Test case etc. • Collaborate with developers to unit test and verify that solutions meet the requested business requirements. • Highly organized, systematic, and proactive in managing quality and exceeding client/customer expectations. • Ability to work both independently and in teams with tight deadlines |
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| Professional Certifications: | Salesforce Certified Administrator Salesforce Certified Service Cloud Consultant |
| Education: | BS/BA degree in Education, Instructional Design, Instructional Technology |
| Clearance: | Must be a US Citizen with an Active Secret security clearance |
| Years of Professional Experience: | Minimum 5 years of experience |
Equal Employment Opportunity (EEO):
Tria Federal (Tria) is a Federal Contractor and EEO, OFCCP, VEVRAA, and Affirmative Action Employer.
As an Equal Employment Opportunity provider, Tria follows the protection of federal, state, and local law: Qualified applicants will receive consideration for employment without regard to race, color, creed, religion, age, national origin, marital status, disability, veteran status, sexual orientation, gender identity or expression, marital status, or genetic information.
U.S. Citizenship is required for this specific opportunity as Tria is unable to sponsor at this time. All selected applicants will be subject to a Minimal Background Investigation (MBI) and a government security investigation (when applicable) depending on the specific program and position listed. This includes but is not limited to: meeting the eligibility requirements for access to classified information and the ability to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to: criminal history, employment verification, education verification, drug testing, and creditworthiness.
Qualified individuals with a disability have the right to request a reasonable accommodation. If you are unable or limited in your ability to use or access the Tria careers website as a result of your disability, please request a reasonable accommodation by sending an e-mail to hrhelp@triafed.com or call (703) 229-5888. Include the nature of your request, along with your name and contact information.
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