Area Sales Manager, Home Centers

Description

Reporting to the Field Sales Manager, in the role of Area Sales Manager (ASM), you will have a keen interest in sales, a passion for success, drive to achieve your goals and strong customer service orientation! As a brand champion, you will further Caesarstone’s growth and market penetration in your territory. You will be responsible for the following key areas:

·        Business Development & Key Sales Account Management - Develop and sustain customer relationships, as the manufacturer representative, between the company and Fabricators, Big Box Channel store level managers and designers.

·        Develop Strategy – work with peers and the management team to enhance and develop strategies to improve sales approaches in the markets and increase market share.

KEY RESPONSIBILITIES:

• Maintain existing customer relationships, develop new relationships, and network to grow market share, with accounts of all sizes, through regular customer visits and product knowledge presentation sessions
• Develop and execute comprehensive customer / sales plans to drive business growth
• Follow up on new leads and referrals resulting from field activity
• Manage projects in the pipeline through quality checks and other follow-up
• Monitor and manage appropriate levels of merchandising materials and samples, for assigned customers, in support of the brand and product in your market
• Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any problems that may escalate
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to manager. Collaborate effectively with internal team members to accomplish the work required to close sales
• Maintain an open line of communication with Manager, providing regular input on all account activity, including status and call reports on a weekly basis (Salesforce)
• Regularly utilize and leverage CRM for customer tracking, maintaining, analyzing, and managing customer requirements
• Participate in events such as PKs, conventions, tradeshows, seminars, and other marketing functions
• In collaboration with sales operations and logistics, coordinate shipping schedules and delivery of merchandise and services
• Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations)
• Accommodate flexible work schedule including nights and weekends
• Other duties as assigned

QUALIFICATIONS & SKILL REQUIREMENTS:

• Demonstrated experience working with frontline customers (i.e. retail sales, account management, hospitality, etc.)
• Previous sales experience a plus but not required
• Proficient in MS-Office applications such as Excel and Power Point; experience with SalesForce CRM a plus
• Dependable and team oriented with the ability to work independently
• Visibility requires maintaining a professional appearance and projecting a positive company image to the public
• Strong communication and interpersonal skills; analytical mindset
• Creative and coachable with a solutions-based disposition

Working Conditions

• Road Warrior –4 to 5 days a week in field
• Manual dexterity required to use laptop computer and peripherals.
• Lifting or moving up to 25lbs may be required.
• Remote office location

KEY COMPETENCIES:

• Creativity
• Negotiation Skills
• Mastering Strategic Relationships
• Motivated by results-based recognition
• Problem Solving
• Planning & Organizing
• Building Trust
• Adaptability & Flexibility
• Sales Orientation
• Networking & team building
• Effective communication
• High level of self-motivation
• Strong work ethic
• Passionate dedication
• Resilience

Requirements

• Proven Sales Experience: Minimum of 3-5 years of successful sales, business development, or account management experience in a similar role.
• Experience within the building materials, interior design, or construction industry can provide valuable insights into the unique challenges and dynamics of your target market.
• Previous experience with premium brands or high-end products can be advantageous in understanding the expectations and preferences of your clientele.
• Relationship Building Skills: Excellent interpersonal and communication skills with the ability to build rapport and trust with customers and internal teams.
• Results-Driven: A track record of achieving and exceeding sales targets while maintaining a customer-centric approach.
• Strategic Thinker: Ability to analyze market trends, identify opportunities, and devise effective sales strategies.
• Negotiation Skills: Proficient in negotiating contracts, pricing, and terms to achieve favorable outcomes.
• Organizational Skills: Strong ability to manage time efficiently, prioritize tasks, and handle multiple projects simultaneously.
• Customer Service - Respond promptly to internal and external customer needs; respond to requests for service and assistance and meet commitments.
• Collaborative working relationships – Works collaboratively with cross-functional teams and stakeholders demonstrating company values and focusing on well in unison with the Canadian Sales Team, stakeholders and demonstrate excellent people skills.
• Must be comfortable with using technology applications, specifically experience with MS Excel and CRM SalesForce. applications.
• Must possess a valid current state driver license.