Senior UX UI Designer

CitySwift is looking for a Senior UX UI Designer to join our rapidly growing team.

As the world's leading data platform for public transport, CitySwift powers data-driven decision making for some of the largest transport networks across the globe. Backed by over €15 million in venture capital funding and a partner list that includes the world's largest public transportation operators and government authorities, such as National Express, Go-Ahead Group, Transport for London and many more, CitySwift is in accelerated growth mode with 100% YOY revenue growth and 150% growth in new customers in 2023.

CitySwift’s mission is to increase the adoption of sustainable public transportation usage around the world - our platform currently optimises over 1 billion passenger journeys annually, and our target is to reach over 10 billion by 2026.

At CitySwift, you’ll get the opportunity to take ownership, deliver measurable impact and develop professionally - reshape the future of public transport by accelerating CitySwift’s growth.

About the Role 

As a Senior UX UI Designer you will play a vital role in the development of new data-driven design features in our existing products while also having the opportunity to work on green-field products that are in the roadmap. This is an exciting opportunity to lead user-centric design in a fast-paced, cross-functional environment, making a real impact on product development and user satisfaction. The results of your work will transform how millions interact with public transport.

Key responsibilities

• Lead the design process from start to finish for multiple products and requirements by conducting user research,  interviews, empathy mapping, usability testing and verifying  design concepts through observational studies.
• Create sketches, wireframes, personas, flow diagrams & interaction details as required.
• Build interactive prototypes to validate designs and present UX to stakeholders.
• Collaborate with product/project managers, customer success, sales and marketing teams to define roadmaps, understand, define and prioritise requirements, use cases & user stories in an agile environment.
• Adequate knowledge of WCAG and accessibility best practices.
• Collaborate closely with developers, engineers and QA throughout the design phase and implementation.
• Perform design reviews and contribute to the CitySwift design system.

Key skills

• 3+ Years working on Web/Mobile UI/UX in similar role
• Strong portfolio showcasing your skills; design thinking, user experience, user empathy and strategic approach to problem solving. 
• Bachelors or Masters degree in a related field.
• Proficient in Figma, Adobe XD or Sketch or equivalent; experience in Adobe Creative suite.
• User Research, Interviewing, Requirement Gathering
• Sketching, Wireframing, Prototyping, Flow Diagrams, Interaction Details
• Strong Communication with various Stakeholder, both internally and externally
• Attention to Details, thorough approach

Nice to have

• Experience in data visualisation and information design
• Product/Project Management
• HTML, CSS & Web Development
• Technical Competency (What can be done, what can’t be done)

We value, recognise and reward our people

• Competitive market salary
• Health and Life Insurance and matched pension schemes
• 25 days annual leave, with additional company days off throughout the year
• Flexible working hours and hybrid/remote working opportunities including Work Abroad Program
• Paid Sick, Maternity and paternity benefits
• Employee Assistance Programme (EAP), mental health and wellbeing supports
• Employee referral program with opportunity to earn up to €4,000 per referral
• Annual Service recognition benefits (Additional Annual leave and pension contributions)