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German Speaking Client Support Specialist - Relocation Package To Greece

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluency in German and English, Previous experience in customer support, Outstanding interpersonal skills, Proven problem-solving abilities, Comfortable with customer support software.

Key responsabilities:

  • Deliver exceptional client support via phone, email, and chat.
  • Document interactions in the support system.
  • Collaborate with colleagues for a seamless service experience.
  • Proactively engage with clients to identify needs.
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
About Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
See more Patrique Mercier Recruitment offers

Job description

🌟 Exciting Opportunity Awaits! 🌟 Patrique Mercier Recruitment is on the lookout for a German Speaking Client Support Specialist to join our amazing team in Greece! If you're passionate about helping others and ready for a new adventure, this is your chance!

Imagine relocating to the beautiful landscapes of Greece while working remotely and delivering top-notch support to our German-speaking clients! In this engaging role, you'll be the vital link between our clients and our fantastic services, turning inquiries into solutions with your exceptional communication skills.

We offer a comprehensive relocation package to make your transition as smooth as possible, allowing you to focus on what you do best—connecting with clients and ensuring they have an outstanding experience.


Your Role
  • Deliver exceptional support to our cherished German-speaking clients via phone, email, and chat.
  • Assess client inquiries and provide swift, effective resolutions while ensuring their satisfaction.
  • Document every interaction meticulously in our support system.
  • Team up with colleagues across different departments to ensure a seamless service experience.
  • Stay in the loop regarding our products and services to assist clients knowledgeably.
  • Engage proactively with clients to uncover their needs and present tailored solutions.

Requirements

  • Fluency in German and English, both spoken and written.
  • Previous experience in customer support or client-facing roles is a big plus!
  • Outstanding interpersonal skills and a friendly demeanor.
  • Proven problem-solving abilities with a focus on client satisfaction.
  • Meticulous attention to detail and superb organizational skills.
  • Comfortable navigating customer support software and modern tech.
  • A collaborative spirit who can thrive in a dynamic team environment.
  • Willingness to embrace change and adapt to new challenges.
  • Ready to relocate to Greece and bring positive energy to our team!

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Customer SupportProject CollaborationCustomer Relationship Management (CRM) SoftwareSpeech Fluency

Other Skills

  • Detail Oriented
  • Verbal Communication Skills
  • Social Skills
  • Adaptability
  • Organizational Skills
  • Problem Solving
Are you interested?

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