Offer summary

Qualifications:

Native or near-native German speaker, B2 level English skills, Strong phone contact and communication skills, Ability to multitask and problem-solve.

Key responsibilities:

Manage incoming calls and inquiries

Provide accurate information to customers

Keep records of customer interactions

Engage customers for satisfaction

Job description

Are you a German speaker eager to spend this summer while working on one of the most beautiful islands in Greece?

On behalf of our client, we are looking for enthusiastic & communicative German Customer Care Specialists to join a dynamic team & represent one of the biggest companies!

Are you ready for your next adventure? For further info, read below!

Responsibilities

Manage incoming calls and customer service inquiries by telephone and email
Provide accurate, valid, and complete information
Identify and assess customers’ needs to achieve satisfaction
Keep records of customer interactions, process customer accounts, and file documents
Take the extra mile to engage the customer

Requirements

Native /near-native level in German
B2 level English skills
Strong phone contact handling and active listening skills
Ability to multitask, prioritize, and manage time effectively
Exceptional problem-solving and ability to respond to different types of characters
Adaptive skills and team spirit

Benefits