Polish Speaking Customer Support for Fashion E-commerce, Greece

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Polish Speaking Customer Support representative for a vibrant fashion e-commerce company in Greece! Join our client, a leading name in the online fashion industry, and help fashion enthusiasts navigate their shopping experiences.

In this role, you will provide exceptional support to Polish-speaking customers, assisting them with inquiries about products, orders, and shipping. Your passion for fashion and commitment to excellent customer service will play a crucial role in enhancing the shopper's experience and fostering customer loyalty.

Our client values creativity and innovation, creating a dynamic workplace that encourages personal growth and collaboration. If you are enthusiastic about fashion and customer service, this is an ideal opportunity for you to thrive in a fast-paced environment!

Responsibilities

• Provide outstanding customer support in Polish for fashion e-commerce inquiries
• Assist customers with their orders, payment, and delivery questions
• Troubleshoot and resolve customer issues in a timely manner
• Document customer interactions and feedback accurately
• Collaborate with team members to enhance the customer service experience
• Stay updated on current fashion trends and product knowledge

Requirements

• Fluency in Polish and English, both written and spoken
• Previous experience in customer support, preferably in e-commerce or fashion
• Strong communication and interpersonal skills
• A genuine passion for fashion and customer service
• Ability to multitask and manage time effectively
• Team player with a positive attitude
• Willingness to work in a fast-paced environment
• Proficiency in using computer systems and customer support software

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras