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Dutch Speaking Chat Support Specialist - Remote in Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Dutch (spoken and written), Proficient in English, Experience in customer support preferred, Strong problem-solving skills, Familiarity with chat support tools a plus.

Key responsabilities:

  • Provide exceptional chat support to clients
  • Ensure high customer satisfaction and solve issues
  • Maintain understanding of products for accurate assistance
  • Document interactions and gather feedback
  • Collaborate with team on service improvement

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Dutch Speaking Chat Support Specialist working remotely in Greece! This position allows you to enjoy the beauty of Greece while providing exceptional customer support from the comfort of your own home.

In this role, you will engage with our Dutch-speaking clients through chat, providing them with timely assistance and solutions to ensure a seamless customer experience. If you are passionate about customer service and looking for a flexible work environment, we want to hear from you!

Responsibilities
  • Provide exceptional chat support to Dutch-speaking clients, addressing inquiries and resolving issues promptly.
  • Ensure a high level of customer satisfaction through effective communication and problem-solving.
  • Maintain a thorough understanding of our products and services to offer accurate assistance.
  • Document customer interactions and gather feedback for continuous service improvement.
  • Collaborate with team members to enhance overall customer service delivery.
  • Participate in training and professional development activities as needed.

Requirements

  • Fluent in Dutch (both spoken and written) with strong communication skills.
  • Proficient in English for effective communication.
  • Experience in customer support or a related field is preferred.
  • Strong problem-solving skills and ability to manage multiple inquiries simultaneously.
  • Able to work effectively in a remote setting and maintain productivity.
  • Friendly and professional demeanor with a commitment to customer satisfaction.
  • Familiarity with chat support tools and platforms is a plus.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills

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