Dutch Speaking Financial Customer Service Representative - Athens, Greece

Join the Patrique Mercier Recruitment PT team as a Dutch Speaking Financial Customer Service Representative in the vibrant city of Athens, Greece! This is an incredible opportunity to work in the financial sector while enjoying the rich culture and history that Athens has to offer, coupled with a supportive work environment.

In this role, you will be responsible for providing exceptional customer service specifically related to financial inquiries. Your expertise will help Dutch-speaking clients navigate their financial questions and ensure a seamless experience. If you have a passion for finance and a commitment to helping others, we want to hear from you!

Responsibilities

• Deliver high-quality customer support to Dutch-speaking clients regarding financial inquiries via phone, email, and chat.
• Assist clients with account-related questions and transactions efficiently.
• Resolve customer complaints and issues with a focus on maintaining satisfaction.
• Stay informed about financial products and services to provide accurate information.
• Document customer interactions and maintain records for quality assurance.
• Collaborate with internal teams to enhance customer service delivery.
• Engage in continuous training to enhance your financial knowledge and customer service skills.

Requirements

• Fluency in Dutch (both written and spoken) with strong communication skills.
• Proficient in English for effective collaboration with team members.
• Experience in customer service, particularly in financial services, is preferred.
• Strong analytical and problem-solving abilities with a customer-centric approach.
• Able to work effectively in a fast-paced environment.
• Positive attitude and enthusiasm for helping clients succeed.
• Willingness to relocate to Athens, Greece, and embrace a new culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )