Dutch Speaking Software Support Specialist - Remote in Greece

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Dutch Speaking Software Support Specialist to work remotely from Greece! This role is perfect for individuals fluent in Dutch who have a passion for software and customer support, and who are looking to join a dynamic team while enjoying the flexibility of remote work.

As a Dutch Speaking Software Support Specialist, you will be responsible for assisting Dutch-speaking clients with their software-related inquiries, providing solutions, and ensuring an excellent user experience. If you're driven, detail-oriented, and eager to help customers succeed with their software applications, we want to hear from you!

Responsibilities

• Provide top-notch software support to Dutch-speaking clients through various communication channels, including email and chat.
• Diagnose and troubleshoot software issues effectively and efficiently.
• Offer clear, actionable solutions to enhance the user experience.
• Maintain a comprehensive understanding of software products and features.
• Document client interactions and provide feedback for continuous improvement.
• Collaborate with development teams to communicate client needs and issue resolutions.
• Stay updated on software updates and industry trends to provide informed support.

Requirements

• Fluency in Dutch (both spoken and written) with excellent communication skills.
• Proficiency in English, both spoken and written.
• Experience in software support or customer service is highly valued.
• Strong problem-solving skills and the ability to handle diverse software inquiries.
• Able to work independently and effectively in a remote environment.
• A positive attitude with a commitment to customer satisfaction.
• Familiarity with software applications and the ability to learn new technologies quickly.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )