Dutch Speaking IT Helpdesk Technician - Remote in Greece

Patrique Mercier Recruitment PT is excited to present a fantastic opportunity for a Dutch Speaking IT Helpdesk Technician to work remotely from Greece! This role is perfect for individuals who are fluent in Dutch, have a strong interest in IT support, and are looking for flexibility in their work environment while enjoying the wonders of Greece.

As a Dutch Speaking IT Helpdesk Technician, you will play a vital role in assisting our Dutch-speaking clients with their technical issues. Your responsibilities will involve troubleshooting a range of IT problems, ensuring quick solutions, and delivering a high standard of customer service. Be a part of our dedicated team and make a difference by providing exceptional support from wherever you are!

Responsibilities

• Provide excellent IT helpdesk support to Dutch-speaking customers via phone, email, and chat.
• Troubleshoot and resolve issues related to hardware, software, and network systems effectively.
• Offer clear and detailed instructions to clients to enhance their experience.
• Maintain accurate documentation of support interactions and resolutions.
• Collaborate with team members for efficient case management and support escalation.
• Stay informed on company products and technological advancements to provide the best assistance.
• Engage in ongoing training to continually improve technical skills and knowledge.

Requirements

• Fluency in Dutch (both written and spoken) with excellent communication skills.
• Proficient in English, both spoken and written.
• Experience in IT helpdesk support or customer service is advantageous.
• Strong analytical and troubleshooting skills.
• Ability to work independently and effectively in a remote setting.
• A proactive attitude with a genuine desire to assist customers.
• Must have the eligibility to work remotely in Greece.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )