Dutch Speaking Streaming Platform Client Support Specialist - Remote in Greece

Patrique Mercier Recruitment PT is thrilled to present an exciting opportunity for a Dutch Speaking Streaming Platform Client Support Specialist, working remotely from Greece! This position enables you to combine your passion for customer service with the flexibility of remote work while supporting clients of a leading streaming platform.

As a Client Support Specialist, you will assist Dutch-speaking customers with inquiries, troubleshoot issues, and guide them in utilizing the platform effectively. Your ability to deliver outstanding service will be essential in ensuring a positive client experience. If you are ready to make a significant impact in the streaming industry, we invite you to apply!

Responsibilities

• Provide exceptional client support to Dutch-speaking users via email, chat, and other communication channels.
• Assist customers with troubleshooting and resolving issues related to the streaming platform.
• Educate clients on platform features and functionalities to enhance their experience.
• Document customer interactions and feedback to contribute to service improvements.
• Collaborate with team members to ensure consistent and high-quality client support.
• Engage in ongoing training and development to stay current with platform updates.

Requirements

• Fluent in Dutch (both spoken and written) with strong communication skills.
• Proficient in English for effective interaction within the team.
• Experience in customer support or a similar role is preferred.
• Familiarity with streaming platforms or digital services is a plus.
• Excellent problem-solving skills and capability to handle diverse inquiries.
• Ability to work efficiently in a remote setting while maintaining productivity.
• Friendly and professional attitude with a commitment to customer satisfaction.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )