Dutch Speaking IT Support Specialist - Remote in Greece

Join Patrique Mercier Recruitment PT as a Dutch Speaking IT Support Specialist, working remotely from Greece! This is an incredible opportunity for individuals fluent in Dutch who are passionate about technology and customer support. Embrace the flexibility of remote work while enjoying the beautiful surroundings of Greece!

In this role, you will be the first point of contact for our Dutch-speaking clients, providing them with top-notch technical support. You will troubleshoot a variety of IT issues, ensuring efficient and effective resolutions while maintaining a high standard of customer service. Contribute to our dynamic team and help our clients with their IT needs from the comfort of your own home.

Responsibilities

• Deliver exceptional IT support to Dutch-speaking customers via phone, email, and chat.
• Troubleshoot and resolve customer issues related to hardware, software, and network systems.
• Provide clear, concise instructions to help customers implement solutions.
• Document support interactions and issues comprehensively for future reference.
• Work collaboratively with team members to enhance service efficiency and effectiveness.
• Stay up-to-date with company products and industry developments to provide informed assistance.
• Engage in continuous learning to enhance technical skills and knowledge.

Requirements

• Fluency in Dutch (both spoken and written) with strong communication skills.
• Proficient in English, both spoken and written.
• Previous experience in IT support or customer service is an advantage.
• Excellent problem-solving and analytical skills.
• Ability to work independently and effectively in a remote environment.
• A positive attitude and a genuine desire to help clients.
• Must be eligible to work remotely in Greece.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )