Dutch Reservations Agent for 5 Star Airline in Greece - Free Hotel for 1st Month

Patrique Mercier Recruitment is seeking a dedicated Dutch Reservations Agent to join a prestigious 5 Star Airline in stunning Greece! In this role, you will be at the forefront of delivering exceptional service to Dutch-speaking clients, helping them with their reservations and travel needs. As part of your relocation package, enjoy a free hotel accommodation for your first month!

Key Responsibilities

• Manage reservations for Dutch-speaking passengers via phone, email, and live chat.
• Provide top-tier customer support by addressing inquiries and resolving booking issues promptly.
• Ensure accurate record-keeping of bookings and customer communications.
• Collaborate with team members to enhance the customer experience and streamline the reservation process.
• Stay informed about flight schedules, promotions, and travel updates to effectively assist clients.
• Build and maintain relationships with customers to encourage a high level of satisfaction.

Requirements

• Fluency in Dutch (spoken and written) along with good English language skills.
• Prior experience in customer service or reservations, particularly in the airline or hospitality sectors.
• Outstanding communication abilities with a strong orientation towards customer satisfaction.
• Detail-oriented with excellent organizational skills.
• Team-oriented, yet able to work independently.
• Knowledge of airline reservations systems would be a plus.
• Open to experiencing and adapting to life in Greece.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )