Finnish Speaking Customer Support Representative - Work from Greece

Patrique Mercier Recruitment is excited to present an excellent opportunity for a Finnish Speaking Customer Support Representative to work from the beautiful location of Greece! If you are passionate about providing outstanding customer service and thrive in a vibrant, multicultural environment, this role is perfect for you.

In this position, you will be the primary contact for Finnish-speaking customers, assisting them with their inquiries and delivering effective solutions. This job offers a chance to enhance your professional skills while enjoying the rich culture and stunning scenery that Greece has to offer.

We are looking for dedicated individuals who are committed to helping others and are eager to embark on a rewarding career journey. If you believe you fit this description, we would be thrilled to hear from you!

Responsibilities

• Serve as the first point of contact for Finnish-speaking customers through phone, email, and chat.
• Provide accurate and comprehensive information about the company’s products and services, efficiently resolving customer inquiries.
• Ensure high levels of customer satisfaction with friendly and professional support.
• Document all customer interactions accurately in the system.
• Collaborate with team members to enhance service quality and improve the overall customer experience.
• Stay informed on product knowledge and company policies to assist customers effectively.
• Follow established procedures to ensure compliance and quality service delivery.

Requirements

• Fluency in Finnish and English, both written and spoken
• Previous experience in customer support is a plus, but not essential
• Strong communication and interpersonal skills
• Problem-solving abilities with a customer-centric mindset
• Ability to work independently and effectively manage time
• Familiarity with customer service software is preferred
• Reliable internet connection and appropriate home office setup
• A positive attitude with a strong willingness to learn and adapt
• Flexibility to work various shifts as necessary

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )