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German-speaking Customer Service Representatives

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

High school diploma, Strong command of German (C1 level), Good knowledge of English, Excellent computer skills, Previous customer service experience is a plus.

Key responsabilities:

  • Serve as the first point of contact for customers
  • Assist customers in resolving concerns
  • Enhance customer service experience

Job description

At CQS, we're proud to be recognized as a top employer in Greece for 2024!

We’re all about great communication and making sure our customers have the best possible experience.

You’ll be part of a team that works for some of the biggest brands, helping to deliver top-notch customer service.

Join our vibrant team of over 1400 members and take your career to the next level by learning new skills and gaining invaluable experience.

We’re looking for passionate German-speaking Customer Service Representatives to join our team!

What will you do?

You will be the first point of contact, helping our customers resolve their concerns and ensuring their customer service experience is transformed positively!

Join our team if:

⭐ You are a great communicator
💯 You care about delivering awesome customer service
🎯 You’re driven and love hitting your goals
🙏 You're after a stable job with steady pay and space to grow
🥇 You want to be part of a team that always wins!

 

You should also have:

  • A high school diploma
  • Strong command of German (minimum C1 level) and good knowledge of English
  • Excellent computer skills
  • Previous experience in a call center or customer service role (it’s a plus, but not a must!)
  • Flexibility to work 6 or 8 hours a day, 5 days a week, with rotating shifts

 

What we offer:

  • A competitive monthly salary paid on fixed dates & permanent employment contract from day one
  • Comprehensive paid training to transform you into an expert
  • Refer a Friend Program with bonuses
  • Continuous training and support from our experienced trainers
  • Great career development and growth opportunities (Could you be our next Team Leader? 😉)
  • Fun contests to reveal your hidden talents and corporate responsibility activities with our Team Changers
  • 24/7 Employee Assistance Program for you and your family
  • A super supportive team that believes in the power of teamwork!

For us, diversity is not just a word but the heartbeat of progress and innovation. The colors of diversity inspire us and drive us to create an open, inclusive, and non-discriminatory workplace. We are proud members of the Diversity Charter for Greek businesses. In our team, we believe that the value of each person is unrelated to characteristics such as gender, age, nationality, sexual orientation, disability, chronic conditions, or religion.

At CQS, we’re not looking for perfect people. We’re building the team that’s perfect for you!

 

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Computer Literacy
  • Teamwork
  • Customer Service
  • Physical Flexibility
  • Verbal Communication Skills

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