Finnish Speaking Customer Support Representative - Work from Greece

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Finnish Speaking Customer Support Representative to work from the beautiful location of Greece! If you are passionate about delivering exceptional customer service and thrive in a dynamic, multicultural environment, this role is perfect for you.

As a vital member of our support team, you will assist Finnish-speaking customers by addressing their inquiries and providing effective solutions. This position offers a unique chance to enhance your professional skills while enjoying the vibrant culture and stunning scenery of Greece.

We are looking for enthusiastic individuals who are dedicated to helping others and eager to embark on a rewarding adventure. If this sounds like you, we would love to hear from you!

Responsibilities

• Serve as the primary contact for Finnish-speaking customers through various channels, including phone, email, and chat.
• Provide accurate information regarding the company’s products and services while effectively resolving customer inquiries.
• Ensure high levels of customer satisfaction through friendly and professional support.
• Document all customer interactions accurately in the system.
• Collaborate with team members to improve service quality and overall customer experience.
• Stay informed about product knowledge and company policies to assist customers effectively.
• Follow established procedures to ensure compliance and quality in service delivery.

Requirements

• Fluency in Finnish and English, both written and spoken
• Previous experience in customer support is advantageous but not mandatory
• Strong communication and interpersonal skills
• Problem-solving mindset with a focus on customer satisfaction
• Ability to work independently and as part of a team
• Familiarity with customer service software and systems is preferred
• Reliable internet connection and suitable home office setup
• A proactive attitude and willingness to learn and adapt
• Flexibility to work various shifts as necessary

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )