Job description

Patrique Mercier Recruitment is thrilled to offer a compelling opportunity for a Polish Speaking Customer Support representative for a leading sports betting platform based in beautiful Greece. Join our client’s dynamic team and be a pivotal part of helping users navigate their gaming experiences.

In this role, you will provide exceptional support to Polish-speaking customers, assisting them with inquiries, resolving issues, and ensuring they have a seamless experience on the platform. Your expertise in customer service and passion for sports will make a significant impact on customer satisfaction and retention.

Our client values a vibrant and supportive work environment, offering you the chance to grow your career while enjoying the sunny lifestyle of Greece. Embrace this exciting opportunity to combine your skills with your love for sports!

Responsibilities

Deliver outstanding customer support in Polish for sports betting inquiries
Assist customers with account management, betting queries, and technical issues
Educate customers about the platform's features and services
Document customer interactions accurately in the support system
Collaborate with team members to enhance the customer experience
Participate in team initiatives to improve service delivery and satisfaction metrics

Requirements

Fluency in Polish and English, both written and spoken
Previous experience in customer support, preferably within the betting or gaming industry
Exceptional communication and interpersonal skills
Strong problem-solving abilities and a keen attention to detail
Passion for sports and understanding of sports betting concepts
Ability to thrive in a fast-paced, high-pressure environment
Team-oriented mindset with a positive attitude
Willingness to work in Greece and adapt to a new culture

Benefits