German Speaking Customer Service Advisor - Athens, Greece

Patrique Mercier Recruitment is excited to invite applications for the position of German Speaking Customer Service Advisor in Athens, Greece! If you are passionate about helping others and fluent in German, this is a fantastic opportunity to join our dedicated team.

In this role, you will play a key part in providing excellent service to our German-speaking customers. Your responsibilities will include responding to inquiries, resolving issues, and ensuring a seamless customer experience.

Live and work in beautiful Athens while making a difference for our clients!

Responsibilities

• Respond to customer inquiries through phone, email, and chat in German
• Provide accurate information about products and services
• Assist customers with order processing, tracking, and any issues that arise
• Keep detailed records of customer interactions
• Collaborate with team members to improve service quality
• Deliver support with patience, empathy, and professionalism
• Participate in ongoing training and personal development

Requirements

• Fluency in German and English, both written and spoken
• Experience in customer service is an advantage
• Strong verbal and written communication skills
• Ability to manage customer inquiries effectively and with care
• Familiarity with customer service platforms and CRM systems is a plus
• Team-oriented with a positive and proactive attitude
• Eligibility to work in Greece (valid EU passport or ID may be necessary)
• Commitment to providing exceptional customer service

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )