Offer summary
Qualifications:
Native or fluent in Icelandic, Proficient in English; additional languages are a plus, Experience in customer service is preferred, Proficient in basic computer skills including CRM systems, Willingness to relocate to Greece.
Key responsabilities:
- Provide outstanding customer service in Icelandic
- Assist customers with inquiries through phone, chat, and email
- Document all interactions and follow up on feedback
- Collaborate with team members to meet service targets
- Participate in ongoing training to enhance skills