Offer summary
Qualifications:
Experience in contact center environments, Excellent written and verbal communication skills, Detail-oriented with a service mindset, Open to learning and accepting feedback, Empathetic with an ability to listen.Key responsabilities:
- Supports customers via email, chat, and phone
- Builds relationships with customers and partners
- Advocates for customers within the organization
- Collaborates with product and partnerships teams
- Contributes to customer support development