Offer summary
Qualifications:
High school diploma or equivalent, Bachelor’s degree preferred, Proven experience in customer service, Proficiency in customer support software, Strong problem-solving skills.Key responsabilities:
- Provide timely assistance via phone, email, live chat
- Address inquiries and ensure positive resolutions
- Troubleshoot technical issues and guide customers
- Process orders, returns, and refunds accurately
- Collaborate with teams to escalate complex issues