Offer summary
Qualifications:
High school diploma or equivalent; bachelor's preferred, Proven experience in customer service, Excellent verbal and written communication, Strong problem-solving capabilities, Proficiency in customer support software.
Key responsabilities:
- Provide professional assistance via phone, email, and chat
- Address inquiries with empathy and efficiency
- Troubleshoot technical issues for customers
- Process orders, returns, and refunds accurately
- Collaborate with teams for complex issue resolution