Payment Manager (PSP)

We are an iGaming company that was founded more than 4 years ago by a group of passionate professionals, and today we are 1300+ people!

We have 10 own brands that are very popular among customers and are focused on Tier 1-3 countries.

Our advantages are IGaming, 10 brands, operations in Tier 1-3 countries, stability, the ability to implement and develop!

Key tasks:

• Payment transaction management
• Interaction with payment providers.
• Optimization of payment processes
• Working with returns and disputed transactions
• Monitoring security standards.
  
  Responsibilities:
  
• Payment Process Management and Interaction with Payment Service Providers (PSP): Ensuring smooth operation of payment systems for the online casino and betting platform, maintaining reliable cooperation with PSP, taking into account the specifics of the Philippines and Southeast Asia market.
• Payment solutions setup, integration and technical support: Includes cards, e-wallets, bank transfers and alternative payment methods popular in Southeast Asia.
• Project management for connecting new payment providers and payment methods: Working with API, technical setup and support of new solutions to ensure the availability of local payment methods.
• Optimization of conversion of successful payments: Analysis of reasons for failures, development and implementation of measures to increase the share of successful transactions.
• Transaction monitoring and analysis: Identification and resolution of problems with payment processing, minimization of risks and prevention of errors, taking into account local features of payment systems.
• Payment and Customer Activity Data Analysis: Identifying trends, analyzing user payment behavior in the Philippines and other Southeast Asian markets, developing recommendations to improve financial performance and implement new payment methods.
• Coordinating with technical teams of payment solution providers: Resolving issues, optimizing integrations, and maintaining setup documentation.
• Coordinating with development, support, and finance teams: Ensuring the integration of payment systems into the overall platform and resolving issues.
• Providing high-level support to users on payment issues: Organizing training for employees related to payment processes and coordinating with the support department to resolve customer issues.