Job description

Patrique Mercier Recruitment is pleased to present an exciting opportunity for a Travel Agent fluent in German to join a prestigious 5 Star Airline located in the breathtaking surroundings of Greece! This role is ideal for enthusiastic individuals who are passionate about travel and committed to providing exceptional customer service. Enjoy a complimentary hotel stay for your first month while you settle into this incredible position!

Responsibilities

Assist German-speaking clients in booking flights and creating personalized travel itineraries that cater to their preferences.
Provide expert guidance on travel destinations, available flights, and exclusive services offered by the airline.
Deliver exceptional customer service through phone, email, and online channels, ensuring a positive and personalized client experience.
Quickly address and resolve any travel-related inquiries or concerns to maintain high satisfaction levels.
Maintain accurate records of bookings and customer interactions for effective follow-up.
Stay informed on the latest airline promotions, travel trends, and industry news to enhance client recommendations.
Collaborate with team members to create a cohesive and efficient working environment.

Requirements

Fluency in German (written and spoken) is a must.
Previous experience in customer service, the travel industry, or a related field is highly preferred.
Exceptional communication skills with a focus on client satisfaction.
Able to manage multiple tasks effectively in a fast-paced environment.
Experience with booking systems and travel management software is advantageous.
Strong organizational skills and attention to detail are essential.
Flexibility to work varied hours, including weekends, is required.

Benefits