Program Director, Emergency Medical Technician

Job Posting:

Purpose of the Position:

The Program Director, Emergency Medical Technician is responsible for the administration, planning, continuous review, development, and general effectiveness of the portions of the Related Technical Instruction component of an Emergency Medical Technician Registered Apprenticeship Programs as designated to UMA, either in its own Registered Apprenticeship Program, or by nature of UMA’s contract or service agreement with another entity responsible for or involved with the Registered Apprenticeship program. In addition, the Program Director will serve as the lead faculty member for the program and will be responsible for all duties as defined for full-time faculty, as well as attending meetings, maintaining external requirements, performing a systematic review of program effectiveness among didactic, laboratory, and clinical components (as applicable), supporting recruitment efforts, completing other assignments as needed, and serving as a liaison with employer partners and other health care facilities.

The Program Director must partner closely with the employer(s) with whom the Registered Apprenticeship program is being offered to ensure relevant program delivery and smooth transition to the on-the-job training (OJT) component of the apprenticeship program.

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Anticipated salary of $81,500-$90,000; based on experience and qualifications
• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Key Responsibilities:

Functional:

• Plan, lead, administer the designated portions of the Related Technical Instruction component of the EMT program, maximizing apprentice success on EMT National Registry exam, in OJT component of apprenticeship program, and in employment
• Plan and deliver instruction, providing didactic and simulated clinical instruction
• Evaluate performance, provide feedback, develop remediation plans
• Mentor and support apprentices during clinical experiences, in cooperation with the clinical site
• Communicate with journey workers, the employer partner, and clinical sites regarding competencies, apprentice progress and needs
• Administer and monitor budget for the designated portions of the Related Technical Instruction component of the program
• Assist in identifying, obtaining, and managing grant funding
• Manage program staff, vendors and contracts
• Ensure compliance with applicable regulations and policies
• Plan instruction in a web-enhanced teaching and learning environment that utilizes digital solutions for courses, textbooks, learning labs, on-line tutoring, and other learning support services.
• Develop and implement program changes and courses in response to the needs of the community and in coordination with the employer.
• Participate in faculty and other assigned activities including active participation on the Apprenticeship Committee.
• Ensure program is delivered according to national standards for EMT programs.
• Establish and maintain positive and effective working relationships with learners, colleagues, and the public.
• Communicate effectively, both orally and in writing; define problems, collect data, establish facts, and draw valid conclusions; and effectively present information
• Use e-mail, word processing, spreadsheets, databases, and presentation software and use the Internet to access data, maintain records, generate reports, and communicate with others.
• Communicate regularly with employer partner regarding the program and learner status.
• Attend staff development meetings, and other meetings and trainings.
• Attend job fairs and other student recruitment opportunities as requested.
• Participate in community activities, as appropriate.
• Adhere to applicable procedures and policies.
• Other duties as assigned.

Financial Leadership

• Plans, prepares, controls, monitors, and forecasts Business Units’ direct and/or indirect budgets
• Ensure the execution of objectives and tasks necessary to meet short and long-term revenue and margin goals

Team Member Leadership

• Build a strong culture of accountability and high performance
• Recruit, develop, and retain top performers
• Create and implement an effective onboarding plan for every team member
• Recruit, train and develop a team with skills and experience aligned to meet UMA’s needs and the market with a focus on retention of top performers
• Set clear expectations for all Team Members. Analyze goals, activities and results to determine action plans to improve individual and team performance per stated performance management guidelines.
• Ensure that UMA values are being demonstrated and policies are being followed.

Support Institutional Initiatives

• Keep current on institutional goals, objectives, and progress
• Engage in institutional sponsored activities and initiatives as appropriate
• Lead with courage in support of change initiatives that impact organization
• Manages and assists in coordinating efforts between departments within UMA

Compliance:

• Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department

Work Experience, Skills & Abilities:

Minimum Requirements:

• Bachelor’s degree
• Two years Level B instructor experience, National Guidelines for Educating EMS Instructors
• Level A&B coursework, National Guidelines for Educating EMS Instructors, or completion within the first three months of being hired
• Active Florida Paramedic License
• Minimum of four years of field level provider experience in prehospital environment with Advanced Life Support provider
• Able to professionally communicate in verbal and written English
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Skype and Microsoft Teams
• Able to support a diverse and inclusive work environmen

Required Aptitudes

• Cooperation/Teamwork- Works toward win/win solutions; Deals with conflict collaboratively; Discusses root causes underlying the problem; Develops effective working relationships
• Engaging Communication-Relates to people in an open, honest, sincere manner; Treats people with respect; Is friendly and approachable; Listens attentively to others; Communicates ideas clearly; Communicates appropriately with leadership and coworkers
• Learner Service-Recognizes and attends to important details with accuracy and efficiency; Treats learners courteously and respectfully at all times; Responds to learner requests in a timely manner; Elicits feedback from learners to monitor their satisfaction; Considers both short and long-term interests of the learner in making service decisions; Proactively identifies learner needs; Takes responsibility to resolve learner complaints; Creates strategies to help
• the organization serve learners more effectively
• Adaptability- Adapts readily to change; Works effectively under stress; Needs minimal supervision; Comfortable working in a fast-paced environment; Is reliable, dependable and results-oriented; Maintains productivity and composure under pressure; Effectively prioritizes work and establishes clear goals and plans
• Problem Solving-Views problems as opportunities to create new solutions; Anticipates potential problems and analyzes alternative solutions
• Judgment- Gathers sufficient input before making decisions; Sees interrelatedness between issues; Considers alternative solutions; Makes appropriate and timely decisions
• Valuing & Fostering Diversity- Demonstrates respect for individual differences and establishes a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity
• Self-Management- Takes responsibility for one’s behavior and well-being; Works effectively under stress and adapts one’s style to changing situations; Comfortable working in a fast-paced environment, needing minimal supervision; Exhibits a professional demeanor at all times; Demonstrates ability to deliver high quality deliverables and outcomes and to meet deadlines; Accepts and applies feedback
• Technology Skills—Proficiency in MS Office (Word, Excel, PowerPoint) and other collaboration tools such as Skype and Microsoft Teams; Basic understanding and ability to utilize technology support tools and/or databases

Preferred Requirements:

• Bilingual language skills strongly preferred
• Program administration and/or instructor/EMT supervision strongly preferred
• Program development experience preferred

Working Environment:

• Instructional Environment – Must be able to work in an office, classroom, and laboratory settings, and to visit employer and healthcare facility sites as needed
• Up to 10% of travel required - Valid Driver’s License required—including travel required to apprentices’ field and internship experiences
• Flexibility to work evenings and weekends as needed

Physical Demands:

• Unimpaired Mobility: Must be able to demonstrate how to respond quickly to ambulance calls, access patients located in difficult terrain and dangerous environments and locations, work in close and dangerous environments, such as damaged vehicles and structures on fire, and carry heavy equipment and patients
• Physical Abilities: Must be able to perform strenuous physical requirements, including without limitation, lifting and moving of heavy equipment and patients in a variety of environmental and dangerous conditions, perform CPR and other lifesaving maneuvers
• Fine Motor Skills: Must be able to perform required medical skills and techniques, including without limitation, bandaging, splinting and establishing an IV, performing endotracheal intubation and other advanced airway techniques, manual defibrillation, pleural decompression
• Vision: Must have correctable vision that permits the reading of gauges, fine print and figures associated with emergent medical care and treatment; and color acuity to differentiate varying colors that may be necessary in providing emergency care and treatment
• Requires long periods of sitting at a desk working on a computer
• Requires ability to travel
• Requires occasional bending, stooping and squatting
• Requires occasional lifting of up to 10 lbs.

OUR VALUES
Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY.

We operate honestly and ethically in a compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES.
We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS.
We are committed to our team members’ success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development, and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE.
​​​​​​​We pursue results with a sense of purpose reflective of our student-centered mission. We take responsibility for supporting ambitious student outcomes and hold each other accountable to this end. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY.
Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic, and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE.
​​​​​​​We believe that diverse, inclusive teams produce breakthrough results.  We strive to build and maintain positive relationships with team members from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner.  By working together, we win together, ensuring that the goals of the institution are the focal point of our efforts.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://careers-ultimatemedical.icims.com/