Offer summary
Qualifications:
Minimum 1 year retail pharmacy experience required, Active Pharmacy Technician License required, Certified Pharmacy Technician (CPhT) certification required, High school diploma or equivalent required, Bilingual Spanish preferred.
Key responsabilities:
- Field inbound calls for refill requests and fulfill medication renewals
- Maintain high volume of call completion, handling 40-50 calls per day
- Document patient requests accurately in electronic systems
- Coordinate with care teams to ensure patient refill needs are met
- Engage with patients and pharmacies as necessary