This role is remote position, with an ideal base location in Miami, Florida.
What the Role Is
The Americas Sales Director, Global Travel Retail (GTR), will take the commercial leadership role in supporting the implementation and strategic vision for Heaven Hill’s Travel Retail business across the Americas Region. This position will lead and manage the business unit with the view to increase brand equity, market share and profitability. Key tasks are long-term brand building and developing financial return by negotiating profitable listings, identifying and exploiting brand activation opportunities through merchandising and promotional activities, executing best-in-class promotions, and training & collaborating with sales professionals across a regional network of travel retail.
In partnership with the Managing Director GTR, marketing and finance teams, the Director leads, manages and oversees the negotiation & activation of key strategic accounts across the Americas, and agreements covering pricing, promotion, ranging, and visibility, while building the relationship with all key accounts to achieve both short and long-term brand building. Key customers include DFA, UETA, AVOLTA/Dufry, DFS, DFASS, London Supply, Carisam, Motta, top cruise line companies, etc.
How You Will Spend Your Time?
- Responsible of development and overseeing implementation of strategy and planning for Americas Travel Retail customers in collaboration with Global Brand Teams, GTR Marketing and Finance.
- Responsible for the Americas GTR P&L, managing the current existing business & relationships with all customers in the channel, including North America, South America & Caribbean.
- Business development: Identify profitable growth opportunities for Heaven Hill’s Travel Retail portfolio in the region.
- Act as the primary two-way conduit between Heaven Hill and the Americas current & future key customers and be the key contact for all aspects of customer service.
- Preparation of annual budgets & commercial planning, monitoring of results and ultimate delivery of the plan agreed.
- Together with the GTR Marketing Manager, regional and local marketing resources, develop/adapt appropriate brand activations and negotiate subsequent programs with accounts.
- Ensure the correct execution of the GTR brand programs and initiatives in customer outlets, evaluate and modify as appropriate.
- Conduct the annual pricing, listings & promotional program negotiations with key strategic accounts across Americas Travel Retail channel.
- Provide understanding and develop key account best practices and transfer knowledge to other Global Travel Retail regions and to the wider organization.
- Build and implement appropriate Key Account metrics
- Benchmark / monitor Heaven Hill performance versus competitors
- Ongoing coordination with supply chain, finance, global brand & Travel Retail marketing.
Who You Are…
- Bachelor’s Degree in Business, Marketing, or related area
- Minimum 10 years consumer packaged goods sales experience
- Minimum 7 years sales experience in Travel Retail
- Excellent written and verbal communication skills, preferably in multiple languages
- Proven negotiating skills
- Strong analytical skills
- Problem solving and organizational skills
- Excellent written communication skills; ability to compose all communication
- Superb presentation skills
- Strong prioritization skills
- Aptitude to learn quickly and to apply learning to tasks
- Ability to delegate and train direct reports
- Ability to develop and maintain effective work relationships with internal and external contacts
- Willingness and ability to travel within the US & internationally at least 25% of time
Valued but not Required Skills and Experience:
- MBA
- Ability to communicate in other languages, Spanish preferable
- Experience in luxury goods
Physical Requirements
While performing duties of job, employee is occasionally required to stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms. Employee must occasionally lift and/or move up to 20 pounds.
Benefits
- Paid Vacation
- 11 Paid Holidays
- Health, Dental & Vision eligibility from day one
- FSA/HSA
- 401K match
- EAP
- Maternity/Paternity Leave
Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic.
