Polish Speaking Support Agent for Online Learning Platforms, Greece

Patrique Mercier Recruitment is thrilled to announce an opening for a Polish Speaking Support Agent to join our innovative team focused on online learning platforms in Greece. This role is ideal for individuals fluent in Polish who are passionate about providing support to learners in the digital education space.

As a Support Agent, you will be key in assisting Polish-speaking users with their inquiries about online courses and learning materials. You will enhance the e-learning experience by ensuring users receive the help they need to succeed in their educational pursuits.

Set in a diverse and culturally rich environment in Greece, this position allows you to blend your love for education with exceptional customer service. Become a vital part of a team that empowers learners!

Responsibilities

• Assist Polish-speaking users with questions related to online learning platforms
• Provide prompt and effective solutions to user inquiries and issues
• Maintain accurate records of user interactions and feedback
• Work closely with technical teams to resolve more complex problems
• Keep abreast of the latest course offerings and platform updates
• Ensure high levels of user satisfaction in every interaction
• Engage in training and team meetings to improve product knowledge

Requirements

• Fluency in Polish and English, both written and spoken
• Previous experience in customer service or educational support is an advantage
• Exceptional communication and problem-solving skills
• Ability to work independently and as part of a collaborative team
• Familiarity with online learning technologies is a plus
• Attention to detail with strong organizational abilities
• Positive attitude with a commitment to helping others
• Ability to thrive in a dynamic, fast-paced environment
• Genuine interest in education and online learning

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )